Rafaela M. Perez
Bay Shore,NY
Summary
A personable caregiver who is skilled in providing exceptional care to diverse populations. Excellent experience gained as Direct Support Personnel, Counselor, Companion, Babysitter and Salesperson. Ability to deal very tactfully and effectively with difficult clients. Meticulous and sensitive to the diversity of clients and their families. Dependable, caring and punctual. Strong interpersonal and intrapersonal skills. Develop rapport and respect among clients and fellow employees. Recognized as cooperative, friendly, cheerful, self-confident and sincere. Service-oriented person.
Overview
13
13
years of professional experience
Work History
Crisis Counselor
New Horizons
08.2021 - 02.2022
- Perform initial evaluations of client needs and develop customized treatment plans
- Educate staff and clients on stress and trauma coping mechanisms
- Provide individuals with the resources they need to reach personal goals
- Monitor client progress and modify their treatment plans as needed
- Coordinate with social and medical agencies, healthcare providers and community outreach programs to provide clients with needed services
- Complete continuing education courses to maintain National
- Certified Counselor certification and stay up-to-date on the latest practices.
Direct Support Professional
DDI
11.2019 - 08.2021
- Provided direct care to children and adults with Autism, developmental disabilities and other special needs
- Complete all required training, and participate in Peer
- Mentoring Program, inservice workshops, and recertification training as required
- Become certified and maintain certifications in SCIP-R, First
- Aid and CPR and participate in semi-annual IDT, quarterly, staff meetings, and staffings as required
- Help individual(s) build and maintain relationships with family and friends and follow daily activity/classroom schedule, implementing all formal goals and protocols in accordance with the CFA/ISP, and behavior plans of individuals you are assigned to
- Obtain and maintain certification for, and administer medications under the supervision of assigned nursing staff (AMAP), if applicable
- (Level 3 and 2 if applicable)
- Teach and assist individuals in all aspects of daily living, including, but not limited to: ADL’s, cooking, house cleaning, laundry, leading a healthy lifestyle, shopping, budgeting, maintaining appropriate behavior, community integration, and basic hygiene, grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Accompany individuals on medical appointments, jobs, and community activities, if applicable
- Complete incident reports and SCIP-R reports as necessary
- E.E / Direct Support Personnel
Direct Support Professional
F.R.E.E.
11.2013 - 11.2019
- Provided direct care to children and adults with Autism, developmental disabilities and other special needs
- Complete all required training, and participate in Peer
- Mentoring Program, in-service workshops, and recertification training as required
- Become certified and maintain certifications in SCIP-R, First
- Aid and CPR and participate in semi-annual IDT, quarterly, staff meetings, and staffings as required
- Help individual(s) build and maintain relationships with family and friends and follow daily activity/classroom schedule, implementing all formal goals and protocols in accordance with the CFA/ISP, and behavior plans of individuals you are assigned to
- Obtain and maintain certification for, and administer medications under the supervision of assigned nursing staff (AMAP), if applicable
- (Level 3 and 2 if applicable)
- Teach and assist individuals in all aspects of daily living, including, but not limited to: ADL’s, cooking, house cleaning, laundry, leading a healthy lifestyle, shopping, budgeting, maintaining appropriate behavior, community integration, and basic hygiene, grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Accompany individuals on medical appointments, jobs, and community activities, if applicable
- Complete incident reports and SCIP-R reports as necessary.
Tutor
Black Panthers
03.2012 - 07.2013
- Assisted students in developing an understanding of different subjects
- Assessed, assisted and encouraged students in the learning process
- Reviewed materials used in classes, explanation of various topics
- Answered questions by students regarding topics taught and discussed.
Works / Sales Associate
Bath and Body
10.2011 - 03.2013
- Sell related articles in an environment where the customer and service to the customer is first and foremost
- Obtained outstanding training in customer service with an emphasis on professionalism
- Received many letters and words of thanks from satisfied and appreciative customers.
Companion
01.2009 - 05.2010
- Provided companionship to an elderly woman
- Accompanied her to the doctor’s appointments, trips to parks and Senior homes
- Assisted with light housekeeping
- Helped prepare meals
- Assisted in activities of daily living.
Education
Associate of Arts - Criminal Justice
Monroe College
New Rochelle, NYAesthetics
Long Island Nail And Skin Care Institute
Levittown, NY03.2023
Skills
- Active listening, Communication, Computer skills( Microsoft word,
- Excel, powerpoint), Customer service, Interpersonal skills, Leadership,
- Management skills, Problem-solving, Time management, Transferable
- Skills Comfort and motivates clients, assessment skills, medication
- Administration, HIPPA compliance, and electronic record-keeping and
- Data collection Knowledge and accurate implementation of Emergency
- Procedures
Timeline
Crisis Counselor
New Horizons
08.2021 - 02.2022
Direct Support Professional
DDI
11.2019 - 08.2021
Direct Support Professional
F.R.E.E.
11.2013 - 11.2019
Tutor
Black Panthers
03.2012 - 07.2013
Works / Sales Associate
Bath and Body
10.2011 - 03.2013
Companion
01.2009 - 05.2010
Associate of Arts - Criminal Justice
Monroe College
Aesthetics
Long Island Nail And Skin Care Institute