Rafael Jr Del Rosario
Stanton,CA
Summary
Adept at enhancing security protocols and reducing incident rates, I leveraged my HIPAA certification and first aid skills at Allied Universal Security Services to foster safe environments. Recognized for exceptional performance, ranking 1st in site and branch, and 19th nationally, I excel in critical thinking and proactive problem-solving, significantly improving organizational security.
Overview
12
12
years of professional experience
Work History
Security Professional
Allied Universal Security Services
09.2020 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Managed incident response activities effectively, minimizing damage caused by breaches or other security events.
- Designed detailed reporting processes that improved communication channels between different departments involved in security operations.
- Implemented preventative measures that significantly reduced instances of unauthorized access to sensitive areas within the organization.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Established positive relationships with local law enforcement agencies, fostering cooperation during investigations or emergency situations.
- Provided expert guidance on cybersecurity issues, contributing to a significant reduction in network breaches and data leaks.
- Played an instrumental role in achieving a notable improvement in employee awareness about information security risks across the organization.
- Outlined and maintained security patching schedule to efficiently address ongoing system issues.
- Provided safety reports and data analysis to building managers to inform security processes.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Security Officer
Guard Management, Inc.
09.2019 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Cashier / Stocker
G & M Oil Co.
08.2012 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Increased efficiency of receiving area operations by organizing incoming shipments and verifying packing slips against actual contents.
- Minimized loss prevention issues through vigilant monitoring of stockroom access points and reporting suspicious activity.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Interacted with guests in friendly and knowledgeable way.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
Education
Bachelor of Arts - Optical Technician
American Career College
Anaheim04.2016
Bachelor of Science - Aeronautical Engineering
Feati University
Manila, Phil.05.1986
Skills
- HIPAA Certified
- First Aid Certified
- Statistical Ranking in Performance of Security Professional :
In Site Rank - No 1
In Branch Rank - No 1 out of 2883 individual
In National Rank - No 19 out of 173521 individual
Timeline
Security Professional
Allied Universal Security Services
09.2020 - Current
Security Officer
Guard Management, Inc.
09.2019 - 09.2020
Cashier / Stocker
G & M Oil Co.
08.2012 - 08.2018
Bachelor of Arts - Optical Technician
American Career College
Bachelor of Science - Aeronautical Engineering
Feati University
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