Rafal Al Hilfi
Phoenix,Arizona
Summary
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences. Friendly and engaging cashier with a history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
The 99 Cents Store
11.2023 - 05.2024
- Provided exceptional customer service, enhancing overall customer satisfaction.
- Assisting customers with product inquiries and recommendations, boosting sales.
- Collaborated with team members to ensure efficient service and store operation.
- Handled cash transactions accurately and efficiently, guaranteeing proper cash management.
- Keep designated areas stocked and tidy.
Sales Associate
Ross Dress for Less
Glendale, AZ
12.2022 - 10.2023
- Assisted customers with product selection, sizing, and styling.
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color, or style.
- Demonstrated product features and benefits for customers' needs.
- Professionally handled customer complaints.
- Upsold additional items based on customer interests and needs.
Sales Associate
Dollar General
Glendale, AZ
06.2020 - 09.2022
- Supported store promotions and seasonal displays to drive sales.
- Assisted in restocking shelves and maintaining store presentation to enhance the shopping experience.
Education
Glendale Community College
01.2025
High School Diploma -
Moon Valley High School
Phoenix, AZ01.2022
Skills
- Windows
- IOS
- Android
- Customer Service
- Cash Handling
- Drawer balancing
- Cash Register Operation
- Organizational abilities
- Customer Relations
- Payment Processing
- Payment Collection
- Customer Assistance
- Returns processing
- Cleaning and sanitizing
- Order Taking
- Order Verification
- Time management skills
- Cash Management
Certification
Pharmacy Tech Trainee, Arizona, TR03787
Languages
- English
- Arabic
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Cashier
The 99 Cents Store
11.2023 - 05.2024
Sales Associate
Ross Dress for Less
12.2022 - 10.2023
Sales Associate
Dollar General
06.2020 - 09.2022
Glendale Community College
High School Diploma -
Moon Valley High School