Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Rafe Zastoupil

Mount Vernon,Washington

Summary

Dynamic and results-driven professional with experience as a Delivery Associate at Amazon, excelling in route planning and package handling. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Skilled in being committed to safety, consistently achieving on-time deliveries while maintaining a strong focus on quality service.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with performing comprehensive vehicle maintenance and oil changes. Utilizes technical skills to ensure vehicle longevity and customer satisfaction. Knowledge of diagnostic tools and maintaining work safety.

Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Overview

3
3
years of professional experience

Work History

Delivery Associate

Amazon
07.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
  • Streamlined package handling by organizing parcels for efficient loading and unloading.
  • Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.

Crew Member

Papa Murphy's Take and Bake Pizza
03.2025 - 07.2025
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Merchandiser

Columbia Distributing
08.2023 - 12.2024
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Verified products appeared at correct locations in proper quantities.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Fostered collaborative team environment, leading to more efficient merchandise handling and display setup.

Lube Technician

Jiffy Lube
05.2022 - 06.2023
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Increased repeat business, establishing trust through consistent, high-quality service.

Education

No Degree - General Studies

Skagit Valley College
Mount Vernon, WA

High School Diploma -

Mount Vernon High School
Mount Vernon, WA
06-2022

Skills

  • Package handling
  • Loading and unloading
  • Route planning
  • Vehicle maintenance
  • GPS navigation
  • Oil changes
  • Customer service
  • Problem-solving
  • Power tools
  • Service scheduling
  • Preventive Maintenance
  • Battery installation

Interests

  • I enjoy amateur astronomy
  • Gym Workouts
  • I enjoy riding motorcycles on any day of the week
  • Hiking

Timeline

Delivery Associate

Amazon
07.2025 - Current

Crew Member

Papa Murphy's Take and Bake Pizza
03.2025 - 07.2025

Merchandiser

Columbia Distributing
08.2023 - 12.2024

Lube Technician

Jiffy Lube
05.2022 - 06.2023

No Degree - General Studies

Skagit Valley College

High School Diploma -

Mount Vernon High School

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