Overview
Work History
Education
Skills
Accomplishments
Timeline
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Raffaela Oliviero

Hewlett

Overview

4
4
years of professional experience

Work History

Receptionist

Dentistry on Broadway
Lynbrook
06.2023 - Current
  • Answered and directed phone calls in a professional manner
  • Addressed inquiries while scheduling appointments
  • Provided exceptional customer service by interacting with patients and maintaining positive relationships
  • Utilized multiple computer- based organization and scheduling databases to manage patient information and appointment records
  • Coordinating with colleagues to ensure smooth daily operations

Sales Associate

Mixology Clothing Company
Hewlett
04.2022 - 07.2022
  • Assisted customers with product selections, answered inquiries, and provided tailored recommendations based on customer needs
  • Operated the register, processed sales transactions, and handled returns
  • Managed inventory by organizing and tracking weekly shipments
  • Built strong relationships with customers and colleagues
  • Designed outfits for customers
  • Achieved over $1,000 sales in a single transaction
  • Developed strong communication skills through customer interactions

Barista

Tazzetto Coffee Company
Rockville Center
12.2021 - 03.2021
  • Prepared and serves coffee and beverages for customers
  • Operated the cash register, processed orders, and made recommendations to customers
  • Provided excellent customer service and maintained a positive relationship with regulars and new customers
  • Responsible for cleaning and maintaining the work environment, ensured that the environment was tidy for staff and customers

Education

BBA - Business Management

Hofstra University
Hempstead, NY
05-2026

Skills

  • Microsoft Excel, Word, and PowerPoint
  • Google Slides proficiency
  • Effective communication skills
  • Customer service expertise
  • Inventory management
  • Team collaboration
  • Adaptability and flexibility

Accomplishments

ZARB EntrePitch Competition (Hofstra University) — Collaborated in a multi-round entrepreneurship competition to develop Pet Watch, a wearable pet health monitoring device, and presented a final pitch to entrepreneur and founder judges.

Timeline

Receptionist

Dentistry on Broadway
06.2023 - Current

Sales Associate

Mixology Clothing Company
04.2022 - 07.2022

Barista

Tazzetto Coffee Company
12.2021 - 03.2021

BBA - Business Management

Hofstra University
Raffaela Oliviero