Raffaela Oliviero
Hewlett
Overview
4
4
years of professional experience
Work History
Receptionist
Dentistry on Broadway
Lynbrook
06.2023 - Current
- Answered and directed phone calls in a professional manner
- Addressed inquiries while scheduling appointments
- Provided exceptional customer service by interacting with patients and maintaining positive relationships
- Utilized multiple computer- based organization and scheduling databases to manage patient information and appointment records
- Coordinating with colleagues to ensure smooth daily operations
Sales Associate
Mixology Clothing Company
Hewlett
04.2022 - 07.2022
- Assisted customers with product selections, answered inquiries, and provided tailored recommendations based on customer needs
- Operated the register, processed sales transactions, and handled returns
- Managed inventory by organizing and tracking weekly shipments
- Built strong relationships with customers and colleagues
- Designed outfits for customers
- Achieved over $1,000 sales in a single transaction
- Developed strong communication skills through customer interactions
Barista
Tazzetto Coffee Company
Rockville Center
12.2021 - 03.2021
- Prepared and serves coffee and beverages for customers
- Operated the cash register, processed orders, and made recommendations to customers
- Provided excellent customer service and maintained a positive relationship with regulars and new customers
- Responsible for cleaning and maintaining the work environment, ensured that the environment was tidy for staff and customers
Education
BBA - Business Management
Hofstra University
Hempstead, NY05-2026
Skills
- Microsoft Excel, Word, and PowerPoint
- Google Slides proficiency
- Effective communication skills
- Customer service expertise
- Inventory management
- Team collaboration
- Adaptability and flexibility
Accomplishments
ZARB EntrePitch Competition (Hofstra University) — Collaborated in a multi-round entrepreneurship competition to develop Pet Watch, a wearable pet health monitoring device, and presented a final pitch to entrepreneur and founder judges.
Timeline
Receptionist
Dentistry on Broadway
06.2023 - Current
Sales Associate
Mixology Clothing Company
04.2022 - 07.2022
Barista
Tazzetto Coffee Company
12.2021 - 03.2021
BBA - Business Management
Hofstra University