Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raffaello Mocanu

Brookline,Missouri

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and engagement. Recognized for enhancing customer satisfaction through effective issue resolution and streamlined inventory management. Strong attention to detail and time management skills contributed to operational efficiency and positive stakeholder relationships.

Overview

3
3
years of professional experience

Work History

OGP Associate

Walmart
08.2024 - Current

Overnight Stocker

Walmart
12.2023 - 08.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Line Cook

McDonald's
10.2022 - 03.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

Education

No Degree - Nursing

Arkansas Tech University
Russellville, AR

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Cash handling
  • Customer engagement

Timeline

OGP Associate

Walmart
08.2024 - Current

Overnight Stocker

Walmart
12.2023 - 08.2024

Line Cook

McDonald's
10.2022 - 03.2023

No Degree - Nursing

Arkansas Tech University

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