Summary
Overview
Work History
Education
Skills
Timeline
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Rafheil Hall

Somerville,NJ

Summary

Dynamic customer service professional with a proven track record. Skilled in inventory management and safety protocols, I effectively trained new staff and optimized delivery routes, enhancing operational efficiency and customer satisfaction. Committed to delivering exceptional service and fostering team collaboration. Certified forklift operator with experience in operating electric and gas forklifts to move, stack, and organize inventory. Reliable, safety-conscious, and able to work in fast-paced warehouse environments.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Royal Farms
01.2024 - 12.2025
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in maintaining inventory accuracy through regular stock checks and organization.
  • Handled cash transactions efficiently, ensuring accurate register balancing at shift end.
  • Collaborated with team members to improve service efficiency and customer satisfaction.

Receiving Cherry Picker

Bob's Discount Furniture
10.2020 - 02.2025
  • Operated cherry picker to efficiently retrieve and organize inventory.
  • Maintained safety protocols during equipment operation and warehouse activities.
  • Trained new staff on cherry picker operation and safety standards.
  • Conducted regular inspections of equipment to ensure optimal performance.

Delivery Driver

Fond Du Lac Cold Storage
06.2015 - 01.2020
  • Ensured timely delivery of products to clients while adhering to safety regulations.
  • Maintained accurate records of deliveries and inventory levels for operational efficiency.
  • Operated various delivery vehicles, optimizing routes for fuel efficiency and time management.
  • Collaborated with warehouse staff to streamline loading processes and enhance delivery speed.

Education

High School Diploma -

Plainfield High School
Plainfield, NJ
06-1997

Skills

  • Customer service
  • Critical thinking
  • Active listening
  • Problem resolution

Timeline

Customer Service Representative

Royal Farms
01.2024 - 12.2025

Receiving Cherry Picker

Bob's Discount Furniture
10.2020 - 02.2025

Delivery Driver

Fond Du Lac Cold Storage
06.2015 - 01.2020

High School Diploma -

Plainfield High School