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Accomplished Sales Account Manager with over 13 years of experience in driving revenue growth and building client relationships across technology, waste management, and financial services industries. Consistently exceeding sales targets by 130% through consultative sales, strategic lead development, and effective contract negotiations. Manages accounts generating over $5M annually. Proficient in CRM tools such as Salesforce and HubSpot, with a proven ability to optimize pipelines and forecast accurately. Recognized as a top performer with Presidents' Club awards in 2021 and 2023 for exceptional communication, problem-solving, and business acumen.

Versatile and results-driven professional with 5+ years of experience in client service and strategic account management. Known for building strong relationships, coordinating complex cross-functional teams, and delivering seamless operational support. Skilled in financial analysis, CRM tools, and adapting quickly in fast-paced, evolving environments. Reliable, resourceful, and committed to exceeding expectations.

Motivated professional with extensive experience in both account acquisition and customer support; I have a great desire to learn and further establish my personal and career goals. With a track record of success I believe I’d be an asset to any organization and look forward to new opportunities and challenges ahead.

With an academic background in economics and finance, I was considerably strengthened by my work experience on a sandwich course, followed by my first permanent contract after moving to Luxembourg.

I'm now looking for a new position in the banking sector to get back in touch with the world of finance, which is at the heart of my academic studies and my interests.

Rafiatou Traore

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Account Manager

Customer Service Manager

Associate of Science - Geological And Earth Sciences

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