RAFIC SAAKYAN
Valencia,CA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Consultant
Lexus Of Woodland Hills
Woodland Hills, CA
05.2023 - Current
- Advised clients on optimal vehicle selection based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Stayed knowledgeable on latest Lexus innovations and technological advancements through continuous training.
SALES ADVISOR
RS AUTOMOTIVE INC
02.2022 - 05.2023
- Developed promotional campaigns designed to attract new customers
- Negotiated pricing with customers to ensure maximum profitability while providing excellent customer service
- Monitored sales trends and adjusted strategy to maximize profits
- Coordinated with auto auctions to acquire quality used cars at competitive prices
- Monitored customer preferences to determine focus of sales efforts.
COMMERCIAL TRUCK DRIVER
FORUM LOGISTICS INC
02.2020 - 08.2022
- Secured cargo for transport to reduce hazards and safeguard equipment
- Inspected cargo to verify accuracy and security of goods
- Completed pre-trip inspections in accordance with Department of Transportation regulations
- Maintained accurate logbooks, records, and bills of lading for each shipment
- Verified accuracy of all paperwork related to deliveries prior to submitting it for processing.
LOGISTICS SALES COORDINATOR
VERSATRANS SOLUTIONS INC
03.2017 - 01.2022
- Provided exceptional customer service by responding promptly to inquiries, resolving issues, and following up in a timely manner
- Researched competitive pricing structures and adjusted rates as needed to remain competitive
- Utilized problem-solving skills to resolve complex shipping challenges efficiently
- Generated quotes for potential customers based on their individual requirements
- Performed regular follow-ups with clients to ensure that their needs were met.
Automotive Service Advisor
Hamlet's BMW
Glendale, CA
04.2013 - 01.2017
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Increased sales of parts and accessories through thorough knowledge of available products and persuasive upselling techniques.
Education
HIGH SCHOOL DIPLOMA -
CENTURY HIGH SCHOOL
Los Angeles, CA06.2007
Skills
- Customer Loyalty
- Strong Communication and Interpersonal Skills
- Market Research
- Revenue Growth
- Sales expertise
- Reliable and Responsible
Certification
- OCCUPATIONAL DEALER SALES LICENSE
- COMMERCIAL CLASS A LICENSE
Timeline
Sales Consultant
Lexus Of Woodland Hills
05.2023 - Current
SALES ADVISOR
RS AUTOMOTIVE INC
02.2022 - 05.2023
COMMERCIAL TRUCK DRIVER
FORUM LOGISTICS INC
02.2020 - 08.2022
LOGISTICS SALES COORDINATOR
VERSATRANS SOLUTIONS INC
03.2017 - 01.2022
Automotive Service Advisor
Hamlet's BMW
04.2013 - 01.2017
HIGH SCHOOL DIPLOMA -
CENTURY HIGH SCHOOL