RAFIK LAWRENCE
Eagle Lake,FL
Summary
Highly skilled and results-oriented professional with extensive experience in retail operations, team leadership, and inventory management. Adept at optimizing efficiency, resolving customer concerns, and safely operating heavy equipment. Proven ability to train staff, foster collaborative environments, and enhance overall productivity and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Lumber Associate
Lowe's
Plant City
08.2025 - Current
- Work in the Lumber Department in a leadership role assisting with department operations and supporting team productivity.
- Certified to operate power equipment including Forklift, Narrow Aisle Reach Truck, and Ballymore lift.
- Safely transport lumber, pallets, and large building materials throughout the store using powered equipment.
- Assist customers with selecting lumber and loading heavy materials.
- Maintain organized inventory and follow all safety procedures in the lumber department.
- Help guide coworkers and support daily workflow in a fast-paced retail environment.
- Forklift Operation
- Reach Truck Operation
- Warehouse Equipment Operation
- Lumber & Building Materials Knowledge
- Team Leadership
Warehouse Associate, Lead Team
KeyMark, Corporation of Florida
Lakeland
06.2025 - 08.2025
- Assisted in training new employees on warehouse procedures and safety protocols.
- Utilized warehouse management system to track shipments and manage inventory levels.
- Conducted routine equipment inspections to ensure operational efficiency and safety compliance.
- Worked safely around moving machinery.
- Lead Team at Keymark
- Packaged Metal bundles for costumers and shipped them out on trucks
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Furniture Lead
Biglots, South Lakeland, Florida
Lakeland
11.2023 - 07.2024
- Put into a leadership role, where I had to train and assist employees.
- Led a team in optimizing furniture assembly processes, resulting in noticeable gains in efficiency and improved customer satisfaction.
- Coordinated with team members to streamline guest assistance, enhancing service delivery and fostering a supportive work environment.
- Analyzed customer feedback to address complaints effectively, leading to marked improvements in guest relations and repeat business.
- Maintained accurate inventory records and managed cash transactions, ensuring financial integrity and compliance with company policies.
- Trained new employees in customer service techniques, promoting a culture of teamwork and enhancing overall staff performance.
- Oversaw furniture department operations to enhance customer experience. Led team in achieving sales targets through effective training and support. Developed strategies to optimize inventory management and product placement.
- Constructed and assembled various types of furniture with precision.
- Oversaw loading procedures for customers, ensuring timely and accurate fulfillment of requests.
Education
High School Diploma -
Lakeland Senior High
Lakeland, Florida05-2024
Law Student -
Polk State College
Lakeland, FloridaSkills
- Inventory Management
- Sales
- Retail Operations
- Conflict Resolution
- Time management
- Multitasking
- Communication
- Interpersonal
- Organizational
- Problem solving
- Front desk
- Money management
- Leadership Building
- Forklift operator
- Narrow aisle reach truck operator
- Ballymore operator
Timeline
Lumber Associate
Lowe's
08.2025 - Current
Warehouse Associate, Lead Team
KeyMark, Corporation of Florida
06.2025 - 08.2025
Furniture Lead
Biglots, South Lakeland, Florida
11.2023 - 07.2024
High School Diploma -
Lakeland Senior High
Law Student -
Polk State College