Michael Hooker
Bartlesville
Summary
Dynamic professional with a proven track record at America’s Car-Mart, excelling in customer engagement and relationship management. As an Agency Owner, I crafted tailored insurance plans and led a team to innovate marketing strategies, significantly enhancing client acquisition. Proficient in CRM systems, I prioritize client satisfaction and operational efficiency.
Overview
22
22
years of professional experience
Work History
Accounts Rep
America’s Car-Mart
10.2024 - 11.2025
- Developed strong relationships with clients to enhance customer satisfaction and retention.
Agency Owner
Insurance Group
08.2003 - 10.2024
- Developed comprehensive insurance plans tailored to client needs.
- Led team in implementing innovative marketing strategies to enhance client acquisition.
- Managed operational workflows to improve efficiency and service delivery.
- Mentored junior agents, fostering professional growth and skill development.
Education
Oklahoma Wesleyan University
Bartlesville, OKSkills
- Customer engagement
- CRM proficiency
- Customer relationship management
- Account management
Timeline
Accounts Rep
America’s Car-Mart
10.2024 - 11.2025
Agency Owner
Insurance Group
08.2003 - 10.2024
Oklahoma Wesleyan University