Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Ragen Hoffman

Lititz,PA

Summary

Adaptable and efficient service professional with experience in fast-paced environments. Recognized for excellent time management and customer relationship management, committed to supporting team success and ensuring customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

The Dutchmaid Deck
Ephrata, Pennsylvania
04.2023 - Current
  • Provided excellent customer service to enhance dining experience.
  • Handled cash transactions and processed payments smoothly.
  • Communicated effectively with guests to address inquiries and concerns.
  • Supported team members during busy service periods to ensure efficiency.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

House and Pet Sitter

Moritzen Family Pet Sitting
Lancaster, Pennsylvania
11.2023 - 02.2024
  • Administered medications and treatments as instructed by pet owners.
  • Provided attentive care for multiple pets, ensuring their well-being and comfort.
  • Followed specific instructions from clients regarding how they would like their home cared for while they are away.
  • Maintained contact with pet owners through regular phone calls and emails regarding the status of their pets' well-being.

Busser/Food Runner

Kole Chophouse
Lititz, Pennsylvania
10.2021 - 11.2023
  • Cleaned and set tables to ensure a welcoming dining environment.
  • Restocked supplies and maintained cleanliness in dining and service areas.
  • Supported team members during busy shifts to enhance service efficiency.
  • Followed health and safety standards in all cleaning tasks and procedures.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained a friendly attitude towards customers at all times.
  • Took initiative to help others whenever necessary.

Education

High School Diploma -

Warwick High School
Lititz, PA
05-2024

Skills

  • Customer service
  • Time management
  • Customer relationship management
  • Adaptability
  • Reliability and punctuality
  • Effective communication
  • Friendly demeanor
  • Team collaboration

Affiliations

  • Being outdoors and going on long walks or hikes
  • Trying new restaurants and foods

Accomplishments

  • Recieved Honors or Distinguished Honors throughout high school

Certification

  • RAMP certified

Timeline

House and Pet Sitter

Moritzen Family Pet Sitting
11.2023 - 02.2024

Waitress

The Dutchmaid Deck
04.2023 - Current

Busser/Food Runner

Kole Chophouse
10.2021 - 11.2023

High School Diploma -

Warwick High School

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