Ragen Roberts
Bremerton,WA
Overview
14
14
years of professional experience
Work History
Inpatient Clinical Trainer
Kitsap Mental Health
Bremerton, WA
08.2023 - Current
- Managed training needs of 4 different mental health residential units with varying scopes and needs
- Liaised between various departments and stakeholders across agency (including clients and staff) in order to meet those varied needs
- Gathered and analyzed qualitative and quantitative data for curriculum development needs
- Researched, developed, and implemented targeted training curricula based on data analyzed for gaps and needs
- Analyzed continuing education curriculum databases for relevancy and created a personalized course load for different positions and departments
Youth Inpatient Unit Shift Supervisor
Kitsap Mental Health
Bremerton, WA
05.2022 - 08.2022
- Provided mental health counseling to adults and teens (clients) experiencing serious mental illness
- Researched, developed, implemented, and managed training for both staff and clients primarily focused on psychoeducation and counseling skills
- Managed flow of information throughout many different shifts
- Inventory and ordering
- Staff evaluation and employee management
- Managed unit safety, intake, referrals, admissions, discharges, and quality assurance
Collections Intern
City Of Edmonds
Edmonds, WA
10.2020 - 08.2021
- Evaluated, cataloged, and prepared over 100 years worth of government documents for archival storage
- Created and managed databases to effectively manage public records for public use
- Completed digitization of archival materials including managing digital storage, cataloging, and creation of metadata schema
Graduate Teaching Assistant
University of Washington
Seattle, WA
01.2018 - 03.2020
- Taught sessions of classes when professor was absent and graded assignments
- Facilitated class discussions to ensure understanding of content
- Managed and updated online course space and facilitated online discussion forums
- Facilitated course development by liaising with a variety of university stakeholders
- Assisted students as needed and served as a conduit of communication between students and professors
- Digital Media; Managing Information Organizations; Digital Storytelling; and Knowledge Organization
Undergraduate Teaching Assistant
Washington State University
Online Only
06.2015 - 06.2016
- Managed and updated online course space
- Facilitated online discussion forums
- Assisted students as needed and served as a conduit of communication between students and professors
- Assisted the professor with a variety of tasks including grading, tutoring, and office hours
- Course: Psychology as Science
Undergraduate Research Assistant
Washington State University
Online Only
06.2015 - 06.2016
- Conducted literature reviews and interviews
- Coded and analyzed data
- Visualized data and prepared presentations of findings
- Research Focus: Therapeutic Gaming
Teacher
Early Learning Institute
Lewisville, TX
01.2011 - 01.2013
- Managed fully integrated classrooms including students various with disabilities
- Researched, developed, and implemented targeted lessons based primarily on student need
- Coordinated educational goals with caretakers
- Evaluated student progress and classroom needs via qualitative and quantitative data collection and analysis
Planning Department Administrative Assistant
City of Burleson
Burleson, TX
01.2010 - 01.2011
- Presiding Secretary of the Planning and Zoning Commission
- Reorganized and digitized decades worth of records from the entire department including weeding, catalog development, and metadata schema creation
- Liaised between all departments and customers
- Managed all City events for the department
Education
Master of Science - Library And Information Science
University of Washington
Seattle, WA2020
Bachelor of Science - Psychology
Washington State University
Online Only2018
No Degree - Gender And Women's Studies Master's Program
Texas Women’s University
Denton, TXBachelor of Arts - English
University of North Texas
Denton, TX2006
Skills
- Knowledge Organization
- Data Curation & Digital Preservation
- Public Records Management
- Statistical Analysis & Data Visualization (SPSS, R, Tableau, Excel)
- Relational Database Creation and Management (SQL)
- Online Learning Management Systems (Blackboard & Canvas)
- Special Collections (Music, Oral Histories, Recipes, Seeds, Artworks, Video Games)
- Education & Training
- Group, Individual, and Crisis Counseling
- Group Communication, and Project Management
- Interviewing
Timeline
Inpatient Clinical Trainer
Kitsap Mental Health
08.2023 - Current
Youth Inpatient Unit Shift Supervisor
Kitsap Mental Health
05.2022 - 08.2022
Collections Intern
City Of Edmonds
10.2020 - 08.2021
Graduate Teaching Assistant
University of Washington
01.2018 - 03.2020
Undergraduate Teaching Assistant
Washington State University
06.2015 - 06.2016
Undergraduate Research Assistant
Washington State University
06.2015 - 06.2016
Teacher
Early Learning Institute
01.2011 - 01.2013
Planning Department Administrative Assistant
City of Burleson
01.2010 - 01.2011
Master of Science - Library And Information Science
University of Washington
Bachelor of Science - Psychology
Washington State University
No Degree - Gender And Women's Studies Master's Program
Texas Women’s University
Bachelor of Arts - English
University of North Texas