Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Raghuram Ramachandran Nair

Bonney Lake,WA

Summary

Manage technical projects and ensure successful delivery of major milestones within scope, budget and timeline. Work with cross-functional teams and drive them to success by making strong team collaboration possible with a blend of strong technical, organizational, leadership & communication skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sr. Technical Program Manager - Price Systems

Nordstrom
12.2021 - Current
  • Project involved building tool which provides business users capability to determine Price Markdown decision using scenario analysis , full-lifecycle planning and read & react capabilities.
  • Project delivered ~$50m revenue during single financial year due to optimized markdowns powered by Machine Learning Platform.
  • Designed system which involved defining UI/UX experience, API definitions, backend systems, Kafka event creation and interaction with Machine Learning platform.
  • Presented roadmap and technology infrastructure to partners, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
  • Worked on high-level planning, iteration level planning by setting sprint scope, planning, grooming meetings to make sure multiple teams are focused on same goal.
  • Early identification of highest risk areas helping with timeline and resource decision
  • Defined production readiness, testing strategy and quality.

Technical Program Manager - Marketing Program

Nordstrom
11.2020 - 11.2021
  • Project scope was to publish marketing and rewards data to Bigdata platform for analytic purposes which helped creating insightful marketing promotions.
  • Delivered ~10% increased customer interaction to marketing promotions.
  • System design involved defining event schema and object models based on business use case, design modules to generate events from flat files.
  • Set framework for partner team interaction, requirement and timeline documentation, Engineering/Product decisions,, leadership connects.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Scripting in PL/SQL

Lead Engineer - Rewards Program

Nordstrom
03.2016 - 10.2020
  • Project involved migration of rewards program from Oracle based batch solution to AWS cloud-based solution.
  • Defined integration strategy with third party API endpoints
  • Partnered with Product Managers, Architects to define KPIs to measure success of migration.
  • Worked with client on post-implementation user testing, debugging, support and maintenance.
  • Liaison with global project development team across continents and ensuring smooth execution of project.
  • AWS Services: EC2, Lambda, Amazon Aurora, AWS glue. Scripting in PL/SQL and Python.

Lead Engineer - Credit Division

Nordstrom
02.2014 - 03.2016
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Demonstrated experience and good hands-on programming experience in PL/SQL and Unix,.
  • Updated old code bases to modern development standards, improving functionality.
  • Trained and mentored junior developers, teaching skills in backend technology and working to improve overall team performance.

Senior Systems Engineer - Data Warehouse Platforms

Infosys (Client : Nordstrom)
04.2011 - 01.2014
  • Built data cubes, data marts and queries, maintaining every aspect of storage and translation.
  • Worked closely with testing team to design and develop robust test solutions suite to validate client requirements for functionality, scalability and performance.
  • Monitored ongoing operation of batch process and responded to problems by diagnosing and correcting logic and coding errors.
  • Database : Oracle and Teradata systems. Scripting : PL/SQL and Shell.

Systems Engineer

Infosys (Client :Juniper)
10.2009 - 03.2011
  • Tier 1 Support Engineer managing ~15 technical service requests per day.
  • Performed remote troubleshooting on customer networks which involved Juniper SRX firewalls
  • Real time network deployments and testing of features like High Availability, NAT, IPSEC etc.
  • Creation of Knowledge base documents.

Education

Bachelor of Technology - Electronics And Communication Engineering

College Of Engineering
Perumon Kollam
06.2004

Skills

  • Develop project strategy
  • Statistical analysis
  • API management
  • PL/SQL
  • Agile framework implementation
  • System Design
  • BigData project implementation
  • Cloud Services (AWS)
  • Machine Learning Platform
  • Team building and Mentoring

Accomplishments

  • Multiple appreciations by company leadership for project execution excellence.
  • Recognized for various Employee engagement activities.

Certification

AWS Certified Solutions Architect - Associate Level

Timeline

Sr. Technical Program Manager - Price Systems

Nordstrom
12.2021 - Current

Technical Program Manager - Marketing Program

Nordstrom
11.2020 - 11.2021

Lead Engineer - Rewards Program

Nordstrom
03.2016 - 10.2020

Lead Engineer - Credit Division

Nordstrom
02.2014 - 03.2016

Senior Systems Engineer - Data Warehouse Platforms

Infosys (Client : Nordstrom)
04.2011 - 01.2014

Systems Engineer

Infosys (Client :Juniper)
10.2009 - 03.2011

Bachelor of Technology - Electronics And Communication Engineering

College Of Engineering

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Raghuram Ramachandran Nair