Microsoft Teams
RAGIV ALI
Office Assistant
Colton,CA
Summary
Administrative professional with experience in office assistant and caregiving hoping to transition to an Accounting Assistant II position at the County of Riverside.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Office Assistant II With Advanced Computer Skills
JM Staffing
Fontana, CA
05.2022 - 05.2022
- Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed.
- Successfully searched information using CMS software, including locating a children to see the social worker information
- Handled 15+ calls with no complaints
- Greeted customers, signing them in and directed them to the appropriate location
- Performed administrative and clerical tasks
Elderly Caregiver
Home Supportive Services, IHSS
Colton, CA
04.2017 - 02.2022
- Helped clients manage money, pay bills and shop for groceries or personal items
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
- Assisted patients with self-administered medications
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Assisted clients with daily living need to maintain self-esteem and general wellness
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Legal Processing Assistant I/II
AppleOne Employment Services
San Bernardino, CA
11.2021 - 12.2021
- Process and enter non-case initiating documents into case management system; receive and review legal documents for completeness and validity
- Pull and deliver court records and documents as requested
- File documents in alphanumeric and chronological filing systems; set up new case files and retrieve files
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Office Assistant II
Housing Authority of The County of Riverside
Riverside, CA
02.2021 - 08.2021
- Delivered clerical support by handling range of routine and special requirements
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
- Completed clerical tasks such as filing, copying and distributing mail
- Interacted with customers by phone, email or in-person to provide information
- Developed correspondence letters, memos and emails
- Verified accuracy of business records by consistently updating customer information
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Informed and supported business leaders through consistent communication and administrative support duties
- Managed 20 calls and 16 emails per day
COVID-19 Contact Tracer
Riverside University Health System
Riverside, CA
07.2020 - 12.2020
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts
- Provided educational and informational resources regarding isolation policies and quarantine measures
- Performed record keeping by logging client information within secure contact-tracing software
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
Education
Bachelor of Science - Accounting
California State Polytechnic University, Pomona
Pomona, CA 08.2020 - Current
Associate of Science - Business Administration, Accounting & Economics
Chaffey College
Rancho Cucamonga, CA 08.2017 - 05.2020
High School Diploma -
A. B. Miller High School
08.2014 - 05.2017
Skills
Spreadsheet management
40 WPM typing speed
Filing and data archiving
Multi-line phone proficiency
Administrative support
Office administration
Scheduling and calendar management
Software
Zoom
Google Sheets
Microsoft Office Suite
Microsoft Access
Microsoft Word
Microsoft Excel
Timeline
Office Assistant II With Advanced Computer Skills
JM Staffing
05.2022 - 05.2022
Legal Processing Assistant I/II
AppleOne Employment Services
11.2021 - 12.2021
Office Assistant II
Housing Authority of The County of Riverside
02.2021 - 08.2021
Bachelor of Science - Accounting
California State Polytechnic University, Pomona
08.2020 - Current
COVID-19 Contact Tracer
Riverside University Health System
07.2020 - 12.2020
Associate of Science - Business Administration, Accounting & Economics
Chaffey College
08.2017 - 05.2020
Elderly Caregiver
Home Supportive Services, IHSS
04.2017 - 02.2022
High School Diploma -
A. B. Miller High School
08.2014 - 05.2017