Taryn Polk
Lock Haven,Pennsylvania
Summary
Dedicated Office Assistant with over 10 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Epic, Biscom and other related programs.
Overview
21
21
years of professional experience
Work History
Office Assistant II Lead
UPMC
Williamsport, PA
01.2019 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations.
- Drafted common document templates for use by employees.
- Prepared meeting materials and took clear notes to distribute to staff.
- Interacted with patients, offices and staff by phone, email or in-person to provide information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Strategically distributed administrative tasks amongst clerical staff and provided guidance to promote performance.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- General office duties and routine clerical functions.
- Assists administrative staff with expense submissions and payment requests.
Office Assistant II
UPMC
Williamsport, PA
01.2012 - 01.2019
- Delivered clerical support by handling range of routine and special requirements.
- Drafted common document templates for use by employees.
- Interacted with patients, offices and staff by phone, email or in-person to provide information.
- Answers, screens and routes incoming calls and messages.
- Responds to routine questions.
- Managed multiple projects simultaneously using organizational and analytical skills.
- General office duties and routine clerical functions.
Therapeutic Staff Support
Northwestern Human Services
Williamsport, PA
08.2005 - 01.2012
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Counseled individuals and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Tracked progress according to goals for interventions.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Documented patient information, treatment plans and patient responses.
- Worked alongside other team members, school employees and families to meet treatment goals.
- Maintain confidentiality of client's personal information.
Child Care Provider
Lock Haven Day Care Center
Lock Haven, PA
06.2001 - 07.2005
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Monitored entrances and exits to maintain safety and organized environments.
- Offered top-notch care to 5+ children at once, ranging in age from 1 to 13.
- Taught children to organize toys, wash hands and share by leading by example.
- Met with parents about daily activities, positive developments and issues.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Planned and guided age-appropriate tasks like reading and crafts.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Education
Diploma - Medical Transcription
Penn Foster
Scranton, PA08.2011
Bachelor of Science - Health Sciences
Lock Haven University
Lock Haven, PA05.2005
High School Diploma -
Central Mountain High School
Mill Hall, PA06.2001
Skills
- Spreadsheet management
- ~75 WPM typing speed
- Filing and data archiving
- Interpersonal and communication skills
- Organizational skills
- Leadership and Management
- Computer skills, including knowledge of Word, Excel and basic computer functions
- Advanced Clerical Knowledge
- Scheduling
Timeline
Office Assistant II Lead
UPMC
01.2019 - Current
Office Assistant II
UPMC
01.2012 - 01.2019
Therapeutic Staff Support
Northwestern Human Services
08.2005 - 01.2012
Child Care Provider
Lock Haven Day Care Center
06.2001 - 07.2005
Diploma - Medical Transcription
Penn Foster
Bachelor of Science - Health Sciences
Lock Haven University
High School Diploma -
Central Mountain High School