Belinda Capilla
Office Assistant - Records
Corona,CA
Summary
Dedicated Office Assistant with 14 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in outstanding customer service and confidentiality with a diverse staff and community. Superior correspondence, organizational, bilingual, and problem-solving skills. Above all, believes in creating a welcoming environment for all.
Overview
26
26
years of professional experience
2
2
Languages
Work History
Office Assistant II
Garretson Elementary
Corona, CA
10.2014 - Current
- Maintain over 1000 student files, including confidential IEPs/504Plans, custody/restraining orders, subpoenas, foster/homeless placements.
- Enrollment of 150-200 new students yearly.
- Heavy phone and in-person inquiries/complaints.
- Check-in of substitute staff; prepare keys/rosters.
- Manage $35K budget of school supplies.
- Produce high-quality public communications.
- Draft document templates for efficiency.
- Monitor visitor sign-ins; student sign-outs.
- Spanish translation/interpretation.
Office Manager
Inland Pacific C & I
Corona, CA
01.2002 - 01.2014
- Managed home office, including accounts payables, banking, and tax preparation.
Marketing Assistant
Darling International Inc.
Los Angeles, CA
02.1997 - 05.2002
- Served as liaison between district manager and five facilities.
- Managed complex customer requests/complaint investigations.
- Prepared meticulous export documentation.
- Oversaw domestic railcar logistics.
Phone Operator / Medical File Clerk
Cardio-Pulmonary Associates
Monterey, CA
06.1996 - 07.1996
- Triaged calls for five doctors.
- Researched chart information for Rx refills.
- Managed and improved records department.
- Assisted in chart prep and patient check-in.
Admin Asst / Medical File Clerk
OB-GYN & Fertility Specialists
Berkeley, CA
01.1994 - 06.1995
- Assisted in developing injury and illness prevention program.
- Improved telephone system/business forms.
- Managed charts/schedules for seven doctors.
- Responded to heavy phones and in-person inquiries, often assisting upset patients.
- Scheduled office appointments and surgeries
- Flagged urgent lab results for attention.
Education
Bachelor of Arts - German
University of California, Berkeley
Berkeley, CA 12.1993 -
Skills
Microsoft Office
undefinedTimeline
Office Assistant II
Garretson Elementary
10.2014 - Current
Office Manager
Inland Pacific C & I
01.2002 - 01.2014
Marketing Assistant
Darling International Inc.
02.1997 - 05.2002
Phone Operator / Medical File Clerk
Cardio-Pulmonary Associates
06.1996 - 07.1996
Admin Asst / Medical File Clerk
OB-GYN & Fertility Specialists
01.1994 - 06.1995
Bachelor of Arts - German
University of California, Berkeley
12.1993 -
Awards
- 2020 Classified Employee of the Year
- 2020 B.E.S.T. Support Personnel of the Year
Awards
- 2020 Classified Employee of the Year
- 2020 B.E.S.T. Support Personnel of the Year
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