Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certifications
Activities
Awards
Timeline
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RAHAB LAWSHEA

San Antonio,TX

Summary

Results-driven Strategic Account Manager known for productivity and efficiency in any task. I believe my relationship building, communication, strategic planning, and data analysis skills are the keys to successfully tackling any problem set before me. These skills are what allow me to achieve mutual success for clients and the company.

Overview

9
9
years of professional experience

Work History

Strategic Account Manager

Paycom
San Antonio, TX
08.2024 - Current
  • Managed a portfolio of ~50 key accounts, resulting in a 15% increase in client retention and 10% growth in upsell opportunities.
  • Achieved an annual revenue target of $350,000 by renewing and expanding high-value client contracts.
  • Built and maintained strong relationships with C-level executives and key decision-makers, ensuring alignment of SaaS solutions with client business objectives.
  • Served as a trusted advisor to clients, helping them leverage SaaS solutions to solve complex business challenges and achieve measurable outcomes.

Senior Business Development Representative

Exiger
08.2023 - 08.2025
  • Generated 11 opps per week, contributing to a 150% increase in the sales pipeline
  • Conducted 50 outbound sales calls and emails daily, resulting in a 35% growth in qualified opportunities
  • Achieved a 90% conversion rate in closing deals with clients, surpassing monthly and quarterly sales targets consistently
  • Utilized CRM software to manage a pipeline of 100 qualified leads, improving overall lead tracking and conversion efficiency by 30%

Research Analyst

Exiger
01.2023 - 08.2023
  • Prepared and presented 10s of comprehensive research write-ups to management and clients, achieving a 10% increase in stakeholder satisfaction
  • Simultaneously managed 2-3 research projects, ensuring timely completion of deliverables within defined timelines, leading to a 15% improvement in team productivity
  • Implemented company databases and tools for tracking personal metrics, research findings, and Key Performance Indicators (KPIs), resulting in a 30% enhancement in accurate data management

Senior Airman

United States Airforce
San Antonio, USA
04.2016 - 04.2022
  • Efficiently executed over 50 complex logistics operations involving cargo and personnel transportation, ensuring 100% compliance with relevant regulations and protocols
  • Managed comprehensive supply chain processes, aligning with military and aviation standards to increase operational efficiency by 20%
  • Led and managed high-performing teams in a dynamic, fast-paced environment, demonstrating strong leadership and team management capabilities
  • Applied a proactive approach to problem-solving, time management, and adaptability, leading to consistent mission success in challenging environments

Unit Training Manager

United States Airforce
San Antonio, USA
01.2018 - 01.2019
  • Oversaw and managed comprehensive training programs for a team of 50 personnel, improving operational readiness by 25%
  • Developed, implemented, and evaluated training plans, resulting in a 15% increase in unit performance
  • Fostered cross-departmental coordination for smooth execution of training plans and programs
  • Maintained strict compliance with military regulations and protocols in the administration and delivery of training programs

Education

Bachelors of Science - Statistics and Data Science

University of Texas at San Antonio
San Antonio, TX
01.2022

Associate of Applied Science - Business Management

San Antonio College
San Antonio, TX
12.2021

Associate of Arts - Communications

San Antonio College
San Antonio, TX
01.2020

Skills

  • SALESFORCE
  • SALESLOFT
  • JIRA
  • ATLASSIAN
  • SQL (MYSQL, MICROSOFT SQL, POSTGRE SQL)
  • PYTHON (MATPLOTLIB, PANDAS, NUMPY, SEABORN, JUPYTER NOTEBOOK)
  • SAS
  • MICROSOFT SUITE (MICROSOFT WORD, POWERPOINT, EXCEL,ETC)

Volunteer Experience

Food Bank

Global Technology Volunteer for Bridges for Enterprise

Certifications

  • Business Analytics, University of Texas at San Antonio, 05/01/22

Activities

Honor Society, Member, 05/01/21, 05/01/22

Awards

  • Exiger: Top Performer, April 2024

Timeline

Strategic Account Manager

Paycom
08.2024 - Current

Senior Business Development Representative

Exiger
08.2023 - 08.2025

Research Analyst

Exiger
01.2023 - 08.2023

Unit Training Manager

United States Airforce
01.2018 - 01.2019

Senior Airman

United States Airforce
04.2016 - 04.2022

Bachelors of Science - Statistics and Data Science

University of Texas at San Antonio

Associate of Applied Science - Business Management

San Antonio College

Associate of Arts - Communications

San Antonio College
RAHAB LAWSHEA