Raheal Yemane
Canal Winchester,OH
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Fragrance Specialist
Bond No. 9
10.2023 - 03.2024
- Demonstrated products to help customers make purchasing decisions on fragrances.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Applied extensive knowledge and training on fragrance to educate prospects and customers.
- Processed credit and debit card as well as cash payments to complete purchases.
- Contributed to overall store success by maintaining a visually appealing fragrance counter display, ensuring optimal product placement and organization.
Luxury Stylist
Saks Fifth Avenue
04.2022 - 03.2023
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Boosted sales through effective upselling.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Recorded notes for future reference about customer preferences and services delivered.
Sales Lead
Hanna Andersson
04.2015 - 03.2020
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Boosted sales performance by implementing strategic sales plans and effective team management.
Education
High School Diploma -
Canal Winchester High School
Canal Winchester, OH05.2013
Skills
- Client Relationship Building
- Attention to Detail
- Organization
- Team Leadership
- Positive Customer Engagement
- Excellent Written and Verbal Communication
Timeline
Fragrance Specialist
Bond No. 9
10.2023 - 03.2024
Luxury Stylist
Saks Fifth Avenue
04.2022 - 03.2023
Sales Lead
Hanna Andersson
04.2015 - 03.2020
High School Diploma -
Canal Winchester High School
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