Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Manager of Operations
Dunkin Donuts & Baskin Robbins
Plainfield, IL
05.2016 - Current
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Partnered with vendors and suppliers to effectively manage and budget.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Store
Cinnabon Bakery
Naperville, IL
02.2021 - 09.2021
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.