RAHEEM ONAPAJO
BOLINGBROOK,IL
Summary
Seasoned Technical Analyst with a proven track record in 24/7 on-call monitoring and platform operations. I am driven by unyielding commitment to safeguarding digital landscapes, fortifying the resilience of organizations against evolving cyber threats, designing, implementing and optimizing cloud solutions that drive operational efficiency and scalability. I have a proven track record in my field, and I bring a unique blend of technical expertise, strategic thinking and unwavering dedication to staying ahead of the curve.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Analyst II
Bank of America
04.2022 - Current
- Participate in 24/7 on-call monitoring, detecting and efficiently mitigating issues in close collaboration with developers and Engineering teams
- Manage platform operations across diverse environments, including handling upgrades, bug fixes, deployments, metrics/monitoring for resolution and forecasting, disaster recovery, and incident/problem/capacity management
- Mitigate merchant impact risk by promptly responding to alerts in partnership with Engineering teams
- Contribute valuable insights to the monitoring playbook by documenting key learnings
- Proficient in configuring and managing access control policies using Apache Ranger to secure sensitive data within the Hadoop ecosystem, ensuring compliance with data privacy regulations
- Utilize HUE to create intuitive interfaces for data access, enhancing team efficiency in querying and analyzing large datasets
- Handle resolution of issues that arise from the day-to-day operations by identifying, categorizing and implementing solutions to restore normalcy
- Collaborate with the Global Information Security (GIS) team for vulnerability/risk remediations.
Information Technology Helpdesk support
Sonova Group
11.2021 - 03.2022
- Set up computer systems for back-to-work project (Docking stations, Monitors, keyboard and mouse) for 500+ users
- Orchestrated the seamless integration of active directory with cloud services, enabling single sign-on (SSO) capabilities and enhancing user experience
- Patched systems and conducted troubleshooting to resolve IT-related and application issues for 2000+ remote and on-site users
- Managed inventory of incoming new computer, recycled and shipped out & Imaging of computer systems
- Trained staff on the use of Microsoft office tools, outlook applications & other scheduling device.
Certified Nursing Assistant
The Clare
02.2020 - 10.2021
- Determined how best to help patients and provided physical support for patients with daily activities
- Tracked patients' condition, treatment plans, and suggested activities
- Observed and recorded patients' behavior, including complaints, or physical symptoms to nurses
- Ensured patients received appropriate diet and regularly reviewed dietary restrictions, food allergies.
Education
Evolve Security Academy
01.2021
Joliet Junior College
01.2018
Gotland University
01.2013
Skills
- Collaboration
- Team integration
- Issue mitigation and resolution
- Effective communicator
- Metrics & Forecasting
- Technical analysis & troubleshooting
- SQL
- Linux
- Microsoft Office Tools
Certification
- CompTIA Security+ ce Certification, 08/01/21
- Cybersecurity- Evolve Security Academy, 07/01/21
- Technical Support Fundamentals- Google, 08/01/21
- Cybersecurity Essentials- Cisco Networking Academy, 05/01/21
- Introduction to cybersecurity- Cisco Networking Academy, 05/01/21
- Certified Nursing Assistant- Illinois Department of Public Health, 02/01/19
Professional Development
- Secured Developer Bootcamp
- Basic Threat Modeling, Use Invicti and Checkmarx for Vulnerability scanning.
- Splunk Training
- Utilizing Splunk's capabilities to enhance operational efficiency, detect security threats, and drive data-driven decision-making processes
- Per Scholas, October 2021
- IT Support Training
- Utilize virtual machines to build foundational understanding of hardware and software, including troubleshooting and repair, in a CompTIA framework
Timeline
Technical Analyst II
Bank of America
04.2022 - Current
Information Technology Helpdesk support
Sonova Group
11.2021 - 03.2022
Certified Nursing Assistant
The Clare
02.2020 - 10.2021
Evolve Security Academy
Joliet Junior College
Gotland University
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