Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raheem Rencher

Sandy Springs,GA

Overview

7
7
years of professional experience
1
1
Certification

Work History

PCT

Golden Home Care Services
06.2025 - Current

Assisted with personal hygiene, mobility, and meal preparation, as well as providing companionship and emotional support

Raheem is now experienced in patient repositioning, incontinence care, bed baths, dressing,

oral care, skin care, bed positioning, Hoyer lift, Geri-chair, enteral feeding, foley care, reading

and following care plans, reading to patient and playing music, gentle massage, and providing

overall compassionate help to the patient!

Team Manager and Dispatcher

DHL Logistics & eCommerce
01.2022 - 02.2024
  • Oversaw and maintained dispatch orders; tracked delivery status
  • Supervised and trained personnel to address service and equipment issues and requests
  • Developed well-designed and efficient reports and correspondences for the management team, ensuring accurate documentation and outcomes via CRM software.
  • Collaborated with drivers to ensure the most efficient and effective dispatch routes

Patient Care Tech

Lifestyle Alliance Group LLC
09.2018 - 09.2023
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.

Front Desk Supervisor

Wyndham Atlanta Galleria and Conference Center
09.2019 - 01.2022
  • Managed front-end hotel guest services, online and phone reservations, customer check-ins and check-outs, and customer complaints and needs in a professional manner
  • Arranged personalized services for VIP customers and event attendees
  • Processed payments via multiple merchant service processors
  • Acted as Lead Liaison, in cooperation with other hotel staff, to ensure client reservations and requests were accommodated appropriately, efficiently, and in a timely manner

Education

Bachelor of Science - Human Services

Atlanta Metropolitan College
Atlanta, GA
05.2025

Associate of Arts - Social Work

Meridian Community College
Meridian, MS
05.2012

Skills

  • Retail sales, Data Entry/Information Technology, Complaint/Problem Resolution, Service-based Selling/Orientation, Relationship Management, and Conflict Mediation/Resolution- Patent Care- Hospice Care

Certification

PCA- Certified

CPR

Timeline

PCT

Golden Home Care Services
06.2025 - Current

Team Manager and Dispatcher

DHL Logistics & eCommerce
01.2022 - 02.2024

Front Desk Supervisor

Wyndham Atlanta Galleria and Conference Center
09.2019 - 01.2022

Patient Care Tech

Lifestyle Alliance Group LLC
09.2018 - 09.2023

Bachelor of Science - Human Services

Atlanta Metropolitan College

Associate of Arts - Social Work

Meridian Community College
Raheem Rencher