Raheen Gayden
Rochester,NY
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Hospital Receptionist
Strong Memorial Hospital
Rochester, NY
07.2021 - 08.2024
- Greeted and welcomed patients upon arrival, providing them with necessary paperwork.
- Scheduled patient appointments, managed waiting room and answered incoming calls.
- Verified insurance coverage for each patient prior to treatment.
- Collected co-payments and other fees due at time of service.
- Managed medical records, filing documents in a timely manner according to HIPAA regulations.
- Maintained an organized reception area including stocking supplies and keeping the space clean.
Sales Manager
Hollister.Co
Rochester, NY
03.2019 - 11.2021
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Hotel Front Desk Clerk
Holiday Inn Express Hotel Suites
Rochester , NY
02.2017 - 05.2019
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Processed payments from customers for room charges and incidentals.
- Served as first point of contact for emergency situations requiring evacuation or security personnel.
Education
High School Diploma -
East High School
Rochester, NY06-2016
Skills
- Customer Service
- Emergency Response
- Sales expertise
- Emergency Care
- Crew Coordination
- Schedule Management
- Strong Work Ethic
- Training and coaching
Timeline
Hospital Receptionist
Strong Memorial Hospital
07.2021 - 08.2024
Sales Manager
Hollister.Co
03.2019 - 11.2021
Hotel Front Desk Clerk
Holiday Inn Express Hotel Suites
02.2017 - 05.2019
High School Diploma -
East High School