Rahel Aiaso
Brooklyn,NY
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Bunna cafe
Brooklyn, NY
06.2016 - Current
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Managed accounts payable, accounts receivable and payroll.
- Resolved problems or concerns to satisfaction of involved parties.
Retail Merchandiser
G Star
TLV , WI
09.2013 - 05.2016
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
- Communicated and coordinated execution of planograms with store management.
- Updated store planograms in collaboration with management.
- Used creative merchandising technique to highlight managed brands and draw comparisons to competitor products.
- Placed prices and descriptive signage to enhance displays and promote items.
- Verified correct display signage for products and sales promotions to keep patrons aware.
- Consulted with management and advertising teams to plan optimal promotions.
Restaurant Hostess
Resturant
Brooklyn, NY
09.2010 - 09.2012
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered telephone to provide dining information and take reservations.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Built positive relationships with other front-of-house and kitchen staff.
- Answered phones promptly to record and confirm reservations.
Administrative Assistant
Start up company
Brooklyn , New York
06.2023 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
High School Diploma -
Bait Va-gan
Tel Aviv 06.2005
Skills
- Restaurant Operations Management
- Customer Service Best Practices
- Managing Deliveries
- Health Code Compliance
- Problem Solving
- Investigating Complaints
- Relationship Building
- Money Handling
- Performance Improvement
- Problem-Solving
- Hiring and Training
- Stable Work History
Timeline
Administrative Assistant
Start up company
06.2023 - Current
Restaurant Manager
Bunna cafe
06.2016 - Current
Retail Merchandiser
G Star
09.2013 - 05.2016
Restaurant Hostess
Resturant
09.2010 - 09.2012
High School Diploma -
Bait Va-gan
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