Rahel Gidewon
Summary
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships. Resourceful Agent communicates effectively with diverse audiences. Outgoing Agent with strengths in developing, qualifying and tracking leads to drive new business development. Committed to driving revenue and profit for companies in the online industry.
Overview
14
14
years of professional experience
Work History
Remote Agent
LiveOps
Scottsdale, Arizona
09.2020 - Current
- Informed clients of policies and procedures.
- Resolved caller issues quickly and thoroughly.
- Obtained client information by answering telephone calls.
- Advised customers about new products and assisted customers in determining best [Nike, Cologuard , Intuit] product for needs.
- Answered [average 75-100] calls per day.
- Advised customers about new products and assisted customers in determining best product for their needs.
- Advised customers about new products and assisted customers in determining best product for their needs.
- Quoted prices and credit terms to prepare sales contracts.
- Collaborated with IT team members to resolve issues and identify appropriate issues for escalation.
Radiologic Technologist Student
South College
Atlanta, United States
09.2018 - 06.2020
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
- Applied and positioned equipment to take images following set parameters.
- Processed, labeled and organized diagnostic images to match with patient records.
- Captured images using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
- Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films and chemicals.
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
- Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
Operations Manager
AG Entertainment
10.2001 - 03.2012
- Place orders, setting schedules for employees, overseeing any obstacles that are brought up duringweekly meetings.
Education
T. White High School
Associate of Science - Medical Radiologic Technology
South College - Asheville
Atlanta, GA06.2020
Skills
- Answering Phones, Problem solving, great customer service
- Medical terminology
- Assessments
- Scheduling
- January 2021
- Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Clear Communications
- Client Career Guidance
- Conflict Resolution
- Critical Thinking
- Time Management
- Administrative Duties
Additional Information
- Willing to relocate: Anywhere
Timeline
Remote Agent
LiveOps
09.2020 - Current
Radiologic Technologist Student
South College
09.2018 - 06.2020
Operations Manager
AG Entertainment
10.2001 - 03.2012
T. White High School
Associate of Science - Medical Radiologic Technology
South College - Asheville