Summary
Overview
Work History
Education
Skills
Certification
Languages
Technical Skills Tools
Awards Recognition
Timeline
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Rahella Herzai

Allen,USA

Summary

Highly motivated Telecom Professional | Project Manager | IT Manager with over 10 years of experience in wireless infrastructure deployment and end-to-end project management. Proven ability to lead multi-national teams, optimize processes, and consistently deliver high-quality projects on time. Skilled in managing high-budget telecom projects, fostering vendor relationships, and implementing operational improvements to exceed client expectations. Award-winning leader with expertise in managing complex projects across multiple markets.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Construction Manager

Ericsson
Plano, TX
01.2018 - 01.2024
  • Led the successful close-out of over 900 telecom projects across multiple markets, generating $33M in net sales, exceeding revenue targets.
  • Awarded the 2023 MANA (Market Area North America ) IMPACT Award for resolving a multi-year COP backlog by implementing new processes and training programs that improved team efficiency and accountability.
  • Streamlined stakeholder communication as the primary point of contact, ensuring all milestones were met on time and within scope.
  • Coordinated with suppliers, vendors, RF engineers, and regulatory agencies to ensure smooth project execution and full compliance with local and federal regulations.
  • Managed internal teams of 10+ members, providing leadership and guidance to meet quality standards and deadlines.
  • Utilized Salesforce Site Tracker Tool to track key project metrics, ensuring transparency and real-time decision-making

Site Acquisition Manager Assistant

Ericsson
Plano, TX
01.2016 - 12.2017
  • Managed CRAN projects, ensuring strict adherence to compliance and regulatory milestones, minimizing project delays.
  • Coordinated with turf vendors and stakeholders to ensure timely submission of Construction Notice to Proceed (CNTP) and RF Safety Certification Letters.
  • Optimized project documentation and maintained data integrity in AT&T’s CSS/CTS tools, ensuring a smooth project flow.
  • Developed educational presentations for municipalities on Small Cell projects, simplifying technical information to foster collaboration with local authorities.
  • Led financial true-ups and approvals using SAP/NORAD, ensuring accurate project budgeting and cost management.

Project Planner

Ericsson
Plano, TX
07.2014 - 12.2015
  • Supported regional project managers in planning, scheduling, and executing key project deliverables, ensuring alignment with client timelines and budgets.
  • Optimized project schedules by identifying critical paths and proactively managing potential delays.
  • Conducted training sessions for construction managers, implementation teams, and logistics personnel to ensure adherence to project timelines and best practices.

IT Network Manager/Technician, Application Support

University of Texas at Arlington
Arlington, TX
05.2010 - 06.2014
  • Deployed and configured desktop systems and network infrastructure across multi-building environments, ensuring secure and stable connections.
  • Installed and managed routers, switches, and Ethernet hubs, facilitating seamless communication across computer labs.
  • Ran and terminated Cat5/Cat6 Ethernet cabling to enable network communication between multiple facilities, adhering to structured cabling standards.
  • Managed over 400 computers using endpoint management tools, performing remote troubleshooting, and ensuring systems were up-to-date and secure.
  • Administered user accounts and access controls, including password provisioning and permissions management.
  • Delivered user training and technical support, improving staff productivity and system adoption.

Education

Bachelor of Science - Electrical Engineering

University of Texas At Arlington
Arlington, TX
05-2002

Skills

  • Project management
  • Budget and cost management
  • Vendor and stakeholder relations
  • Team leadership
  • Compliance and quality assurance
  • Process optimization
  • Risk management
  • Project management tools
  • Construction management
  • Data management and analytics
  • Network technologies
  • Finance management
  • Construction documentation
  • Data analysis
  • Regulatory compliance
  • Stakeholder communication
  • Supplier coordination
  • Process improvement
  • Technical training
  • Quality assurance
  • Customer service
  • Resource allocation
  • Subcontractor management
  • Hiring and training
  • Schedule management
  • Analytical thinking
  • Schedule coordination
  • Submittal review
  • Site safety coordinator
  • Project scheduling
  • Detailed planning
  • Project Close-out
  • Design and planning
  • Time management abilities
  • Status reporting

Certification

  • OSHA 30 Certified
  • Construction Manager – Safety and Core Curriculum
  • RF Training
  • Cloud Native 101

Languages

  • Pashto: Native/Bilingual
  • Farsi: Native/Bilingual

Technical Skills Tools

  • Project Management Tools: Salesforce Site Tracker
  • Construction Management Tool: Talon (AI power inspection platform)
  • Data Management & Analytics: Excel (Advanced), Power BI, Tableau
  • Network Technologies: Cat5/Cat6, Routers, Switches, Network Cabling
  • Finance Management tool: SAP/NORAD

Awards Recognition

  • 2023 MANA (Market Area North America) IMPACT Award: Recognized for driving a $50K add-on sale through effective project backlog management and reporting out-of-scope work.
  • Customer Excellence Recognition: Consistently acknowledged for delivering projects on time and within budget, improving client satisfaction.

Timeline

Construction Manager

Ericsson
01.2018 - 01.2024

Site Acquisition Manager Assistant

Ericsson
01.2016 - 12.2017

Project Planner

Ericsson
07.2014 - 12.2015

IT Network Manager/Technician, Application Support

University of Texas at Arlington
05.2010 - 06.2014

Bachelor of Science - Electrical Engineering

University of Texas At Arlington

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Rahella Herzai