Rahim Clark
Grayson,GA
Summary
Results-driven Sales Rep at Lowe’s with a track record of delivering exceptional customer service and fostering strong client relationships. Demonstrates adaptability through flexible scheduling, including evenings and weekends, while effectively collaborating within a team environment, or working independently. Core capabilities include sales strategy development, product knowledge, and customer engagement. Committed to driving sales growth and enhancing customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative/Specialist
Lowe's
Johns Creek, GA
11.2023 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Demonstrated strong knowledge in supervisory practices.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Identified discrepancies, preventing key account losses.
- Outperformed set sales goals through strategic marketing efforts.
- Provided advice to clients on specialized product purchases.
Education
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA05-2023
Skills
- Customer service
- Supervisory practices
- Team collaboration
- Effective communication
- Conflict management
- Call center experience
- Follow-up skills
- Appointment scheduling
- Sales expertise
- Grammar
Affiliations
- Member of an Lowe's Inventory Team at Buford, Chamblee, Snellville, Johns Creek, and Gainesville.
- Member of an Lowe's Emergency Response Team for Hurricane Helene.
Languages
English
Full Professional
Certification
- Forklift Certified
- Narrow-Aisle Reach Truck Certified
References
References available upon request.
Timeline
Customer Service Representative/Specialist
Lowe's
11.2023 - Current
High School Diploma -
Central Gwinnett High School
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