Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rahma Naveed

Richmond,TX

Summary

Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations. Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities. Dedicated Assistant with established interpersonal skills and eagerness to support team members. Intricate understanding of productivity software and physical office assets. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

7
7
years of professional experience

Work History

Seasonal Specialist

Apple
Sugar Land, Texas
11.2023 - Current
  • Offered advice and guidance to customers when selecting new Apple products.
  • Demonstrated how to use the full range of features available on Apple products.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Educated customers on the proper use of their Apple products in order to maximize usage potential.
  • Inspected returned items for damage before processing returns or exchanges.
  • Maintained a comprehensive knowledge of current Apple products and services.
  • Strengthened customer retention by offering discount options.
  • Assisted customers with setup and installation of Apple products.

Assistant

Nrwireless Phone Repairs
Sugar Land , TX
01.2017 - Current
  • Replaced defective parts, such as batteries and display screens.
  • Installed software updates and applications onto customer's devices.
  • Assisted customers with troubleshooting their cellular devices.
  • Provided solutions to technical issues related to cell phone use.
  • Maintained a log of all repairs completed and kept track of inventory levels in stockroom.
  • Resolved customer complaints regarding malfunctioning or damaged cell phones.
  • Reconfigured settings on customers' devices according to their needs.
  • Instructed customers on how to properly maintain their cell phone device.
  • Cleaned and disinfected returned cell phones before returning them to clients.
  • Sold replacement parts, accessories, and other products related to cellular devices.
  • Performed diagnostics on cell phones to determine the source of technical problems.

Education

Associate of Science -

Wharton County Junior College
Sugar Land
05-2025

Skills

  • Meeting Support
  • Mail Distribution
  • Event Planning
  • Data Entry
  • Administrative Support
  • Computer Skills
  • Team Collaboration
  • Basic Mathematics
  • Time Management
  • Fast Learner
  • Product and Service Understanding
  • Customer Relations
  • Supply Management
  • Maintenance and Repair

Languages

English
Full Professional
Hindi
Full Professional
Urdu
Full Professional

Timeline

Seasonal Specialist

Apple
11.2023 - Current

Assistant

Nrwireless Phone Repairs
01.2017 - Current

Associate of Science -

Wharton County Junior College
Rahma Naveed