Rahman Williams

Washington,District of Columbia

Summary

Achieved high levels of customer satisfaction through effective problem resolution in dynamic environments. Cultivated strong teamwork to streamline service processes and enhance overall performance. Maintained punctuality and a proactive approach to workplace contributions.

Overview

years of professional experience

Work History

Team Member / Customer Service Associate

Papa John’s Pizza

Clinton, MD

10.2019 - Current

- Delivered excellent customer service while taking orders in person and over the phone.
- Prepared pizzas and menu items according to company standards.
- Assisted with food preparation, stocking, and maintaining a clean and safe work environment.
- Handled cash, credit, and mobile payments accurately.
- Worked efficiently in a fast-paced team environment to meet customer demands.

Crew Member / Usher

Regal Cinemas

Washington, DC

09.2024 - 07.2025

- Welcomed guests, sold tickets, and processed concessions transactions.
- Monitored theaters for guest safety and cleanliness.
- Provided assistance to guests with seating, accessibility needs, and event inquiries.
- Maintained lobby, auditoriums, and restrooms to ensure a positive guest experience.
- Worked collaboratively with team members to ensure smooth theater operations.

Education

High School Diploma -

Frederick Douglass High School

Clinton, Maryland

Skills

- Customer Service & Communication

- Teamwork & Collaboration

- Cash Handling & POS Systems

- Time Management

- Problem-Solving

- Food Preparation & Safety

Timeline