
Detail-oriented customer service professional experienced in fast-paced environments. Skilled in data entry, payment processing, scheduling, and professional communication. Nursing student seeking a Patient Access Representative role to support patient check-in, scheduling, insurance verification, and accurate record management.
Manage 30+ customer orders per shift with approximately 100% accuracy, ensuring timely service and correct order details.
Hiring Manager
Mary Bridge Children's Hospital
Tacoma, WA
Dear Hiring Manager,
I am writing to express my interest in the Imaging Services Representative position at MultiCare Health System at Mary Bridge Children’s Hospital in Tacoma. With a strong background in high-volume customer service, front-desk style responsibilities, and current education in nursing, I am excited about the opportunity to support patients and families during their imaging experience while contributing to a compassionate, organized healthcare environment.
Through my experience as a Team Member at Emerald City Smoothie and as a Barista/Cashier at Jamba Juice, I have developed strong communication, organization, and multitasking skills. I regularly greet customers, manage phone and in-person inquiries, and accurately enter information while maintaining a welcoming and professional atmosphere. These roles required attention to detail, handling payments, solving problems, and remaining calm and courteous in fast-paced environments—skills that translate well to coordinating imaging appointments, assisting patients, and supporting clinical teams.
I am currently pursuing an Associate Degree in Nursing at Highline College. My coursework in biology and chemistry, along with laboratory work, has strengthened my attention to detail, ability to follow procedures, and commitment to accuracy when handling sensitive information. These experiences have reinforced the importance of professionalism, confidentiality, and teamwork in healthcare settings.
I am highly motivated and eager to begin my healthcare career within the MultiCare system. I would welcome the opportunity to contribute my customer service experience, strong organizational skills, and dedication to patient care to the imaging team at Mary Bridge Children’s Hospital. Thank you for your time and consideration, and I look forward to the opportunity to further discuss how I can contribute to your team.
Sincerely,
Gabriella Lopez Williams