ALLISON ESCOBAR
Des Moines,WA
Summary
Detail-oriented and dependable college student pursuing an Associate’s Degree in Biology at Highline College. Over four years of experience in customer service, team collaboration, and fast-paced work environments. Demonstrated ability to communicate professionally, manage multiple responsibilities, train new employees, and provide excellent service. Seeking a front desk, receptionist, or laboratory support position to gain experience in healthcare or scientific settings.
Overview
5
5
years of professional experience
Work History
Team Member / Customer Service Associate
Grand Central Bakery
Seattle, WA
08.2021 - Current
- Provide professional and friendly customer service in a fast-paced environment.
- Assist customers with orders, product recommendations, and issue resolution.
- Process transactions accurately using point-of-sale systems and cash handling procedures.
- Answer phone calls and assist customers with order inquiries and information requests.
- Train and mentor new employees on workplace procedures, customer service standards, and daily operations.
- Maintain a clean, organized, and welcoming environment for customers and staff.
- Collaborate with team members to ensure efficient service during high-volume periods.
- Demonstrate strong multitasking, communication, and problem-solving skills.
- Maintained the cleanliness and organization of work areas to comply with health and safety regulations.
- Collaborated with team members to optimize workflow efficiency during peak hours.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained a productive, efficient approach to all tasks.
Education
Associate of Science - Biology
Highline College
Seattle, WA06.2027
High School Diploma -
Mount Rainier High School
DesMoines, WA06.2021
Skills
- Customer Service
- Front Desk Operations
- Professional Communication
- Phone Etiquette
- Data Entry
- Microsoft Word
- Microsoft Excel
- Google Workspace
- Team Collaboration
- Training & Mentoring
- Attention to Detail
- Time Management
- Positive attitude
- Teamwork
- Problem-solving
- Clear communication
- FLUENT IN English and Spanish
LABORATORY EXPERIENCE
- College Laboratory Coursework
- Follow laboratory safety protocols and standard operating procedures.
- Collect, record, and analyze scientific data accurately.
- Perform laboratory calculations and maintain detailed records.
- Work independently and collaboratively to complete experiments and assignments.
- Demonstrate attention to detail and strong organizational skills.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member / Customer Service Associate
Grand Central Bakery
08.2021 - Current
Associate of Science - Biology
Highline College
High School Diploma -
Mount Rainier High School