Rahmond Burgess
Oakland,CA
Summary
Compassionate and dedicated Direct Care Staff Member at BIM Bertha Izalee Matella, LLC, skilled in medication monitoring and fostering client independence. Proven ability to advocate for clients' needs and enhance their quality of life through creative activities and strong social skills, ensuring a supportive and safe environment.
Overview
6
6
years of professional experience
Work History
Direct Care Staff Member
BIM Bertha Izalee Matella, LLC
02.2021 - 01.2023
- Provided personalized care and support to individuals with developmental disabilities.
- Assisted clients with daily living activities, enhancing independence and quality of life.
- Collaborated with healthcare professionals to develop and implement individualized care plans.
- Monitored client behaviors and reported changes to ensure safety and well-being.
- Developed creative recreational activities that fostered social interaction among clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Advocated for clients' needs within the community, ensuring access to necessary resources.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
- Remained alert to problems or health issues of clients and competently responded.
- Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
Driver/Donation Attendant
Goodwill
01.2017 - 03.2020
- Operated delivery vehicle to ensure timely transport of goods.
- Conducted routine vehicle inspections to maintain safety standards.
- Assisted in loading and unloading merchandise efficiently.
- Navigated routes using GPS technology for optimal delivery performance.
- Provided exceptional customer service during merchandise drop-offs.
- Maintained accurate records of deliveries and mileage logs.
- Mentored new drivers on best practices for safe driving and route management.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Education
High School Diploma -
Oakland Technical High School
Oakland, CA06-1998
Skills
- Client-centered approach
- Social skills
- Daily living activities
- Medication monitoring
Timeline
Direct Care Staff Member
BIM Bertha Izalee Matella, LLC
02.2021 - 01.2023
Driver/Donation Attendant
Goodwill
01.2017 - 03.2020
High School Diploma -
Oakland Technical High School