Rahul Mathur
Huntington Station,NY
Summary
Seasoned Customer Associate with several years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Receptionist
Park Hills Dental Center
Deer Park, NY
07.2019 - Current
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Assisted patients in completing all necessary forms and documents.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Educated patients on postoperative care, including how to protect dental work and boost healing.
- Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
Sales Associate
Macys Corporate Services Ltd.
Huntington Station, NY
11.2020 - 01.2021
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Cashier
McDonald's
East Northport, NY
08.2018 - 01.2020
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Assisted customers by answering questions and fulfilling requests.
- Reviewed and resolved differences between accounting information and cash drawer.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Maintained clean, sanitized and well-organized food preparation zones.
Voluntary Worker
Gurwin Jewish Nursing & Rehabilitation Center
Commack, NY
07.2018 - 11.2018
- Supplied incontinent care, ambulation, range of motion, communication and other wellness needs to support bodily functions and meet physical therapy goals.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Handled all incoming information requests for several busy executives.
- Remained alert to problems or health issues of clients and competently responded.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
Education
High School Diploma -
Half Hollow Hills High School West
Dix Hills, NY 09.2015 - 06.2019
Business Ownership And Marketing
SUNY At Binghamton
Binghamton, NY 01.2020 - Current
Timeline
Sales Associate
Macys Corporate Services Ltd.
11.2020 - 01.2021
Business Ownership And Marketing
SUNY At Binghamton
01.2020 - Current
Receptionist
Park Hills Dental Center
07.2019 - Current
Cashier
McDonald's
08.2018 - 01.2020
Voluntary Worker
Gurwin Jewish Nursing & Rehabilitation Center
07.2018 - 11.2018
High School Diploma -
Half Hollow Hills High School West
09.2015 - 06.2019
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