Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
15
15
years of professional experience
Work History
Project Manager
Hospitality Management Services LLC
08.2013 - Current
Established effective communication among team members for enhanced collaboration and successful project completion.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Achieved project deadlines by coordinating with contractors to manage performance.
Negotiated and managed third-party contracts related to project deliverables.
Monitored project progress, identified risks and took corrective action as needed.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Hotel Operations Manager
Motel 6 Ardmore
08.2010 - 07.2013
Improved guest satisfaction by implementing efficient operational processes and enhancing staff training programs.
Managed daily hotel operations, ensuring smooth functioning and excellent customer service.
Reduced operational costs by streamlining processes and optimizing resource allocation.
Facilitated seamless communication between departments to enhance overall efficiency and effectiveness.
Enhanced guest experiences by regularly updating amenities, facilities, and services based on customer feedback.
Hotel General Manager
Sleep Inn & Suites
08.2008 - 08.2010
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Analyzed market trends and competitor activities to create competitive advantages.
Trained new employees on proper protocols and customer service standards.
Monitored daily cash discrepancies and inventory shrinkage.
Improved overall guest satisfaction by implementing well-coordinated staff training programs and exceptional customer service initiatives.
Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
Implemented preventive maintenance programs, assuring optimal condition and functionality of hotel facilities and equipment.
Fostered a positive work environment by promoting teamwork, open communication, and continuous employee development opportunities.
Education
J.D. - Law
University of San Francisco
San Francisco, CA
05.2003
Bachelor of Arts - English
UC Berkeley
Berkeley, CA
05.1988
Skills
Contract Management
Vendor Sourcing
Project Tracking
Risk Management
Permit Processing
Analytical Skills
Attention to Detail
Advanced Problem Solving
Commercial Construction Experience
Document Management
Logistics Management
Resource Allocation
Timeline
Project Manager
Hospitality Management Services LLC
08.2013 - Current
Hotel Operations Manager
Motel 6 Ardmore
08.2010 - 07.2013
Hotel General Manager
Sleep Inn & Suites
08.2008 - 08.2010
J.D. - Law
University of San Francisco
Bachelor of Arts - English
UC Berkeley
Similar Profiles
Yuniet ArbeloYuniet Arbelo
Public Area Attendant at Paramount Hospitality Management LLCPublic Area Attendant at Paramount Hospitality Management LLC