Rai Fuller
Los Angeles,CA
Summary
Detail-oriented professional with extensive experience in billing management. Skilled in financial analysis and problem-solving, with a focus on developing improved SOPs to increase efficiency and accuracy in billing processes.
Overview
11
11
years of professional experience
Work History
Billing Manager
Security Industry Specialists
Culver City, California
01.2019 - Current
- Maintain accurate customer contact and pricing information while addressing customer inquiries and disputes.
- Collaborate with project managers to align service delivery with billing schedules.
- Analyze customer accounts and identify discrepancies in invoices, payments, credits, and deductions.
- Develop improved SOPs to increase billing accuracy and cash flow.
- Engage with and assess invoices from third-party vendors to maintain accuracy, and address discrepancies.
- Assist auditors with the required documentation related to accounts receivable audits.
Licensed Optician
Blackstone Optometry
Los Angeles, California
09.2016 - 09.2018
- Processed patient orders and insurance claims accurately for seamless service delivery.
- Verified patient insurance information for accurate billing processes.
- Trained new team members on insurance verification procedures and best practices.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Assisted with medical coding and billing tasks.
Administrative Director
Galaxy Design
Los Angeles, California
01.2015 - 08.2016
- Communicated effectively with clients to address inquiries and resolve issues.
- Collaborated with the design team to streamline project workflows and timelines.
- Managed daily operations of the online store including inventory and order processing.
- Collaborated with web designers on design changes for the website and mobile app.
- Managed daily office operations, vendor relations, and acted as primary liaison with outside organizations.
Education
Bachelor of Arts - English
Evergreen State College
Olympia, WA05-2013
Skills
- Billing accuracy
- Workflow management
- Financial analysis
- SOP development
- Database management
- Problem-solving
- Logical functions
- Data analysis
- Effective communication
- Process improvement
References
References available upon request.
Timeline
Billing Manager
Security Industry Specialists
01.2019 - Current
Licensed Optician
Blackstone Optometry
09.2016 - 09.2018
Administrative Director
Galaxy Design
01.2015 - 08.2016
Bachelor of Arts - English
Evergreen State College