RAI NAGESWARAN
Los Angeles,CA
Summary
Professional care provider with strong background in delivering high-quality support to residents. Proven ability to manage daily routines, maintain clean and organized living space, and address resident needs effectively. Known for strong team collaboration and adaptability to changing circumstances, consistently delivering reliable and empathetic care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Aide
Villa Treatment Center
Los Angeles, CA
02.2026 - Current
- Provided compassionate support to residents, fostering a safe and nurturing environment.
- Assisted in daily living activities, promoting independence and enhancing quality of life.
- Collaborated with healthcare teams to develop individualized care plans for residents.
- Monitored resident behaviors and reported changes to ensure timely interventions.
- Facilitated recreational activities aimed at improving social skills and mental well-being.
- Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
Direct Support Professional
MDH Network
Burbank, CA
11.2025 - Current
- Provide daily living support to individuals with mental health and developmental needs in residential and community settings.
- Assist clients with personal care, hygiene, meals, medication reminders, and mobility support.
- Implement individualized service plans to promote independence, safety, and emotional stability.
- Monitor behavior, document progress, and report changes to supervisors and clinical teams.
- Support clients in developing social, communication, and coping skills.
- Maintain a structured, calm, and supportive environment.
- De-escalate crisis situations using trauma-informed and person-centered techniques.
- Ensure compliance with safety procedures, agency policies, and confidentiality standards.
- Transport clients to appointments, community outings, and recreational activities as needed.
- Collaborate with multidisciplinary staff to ensure consistent, quality care.
- Encourage positive routines, life skills development, and healthy habits.
- Build trusting relationships that support client growth and stability.
Residential Counselor
Polaris Teen Center
Tarzana, CA
08.2022 - 09.2025
- Conducted intakes of new clients and developed individualized treatment plans based on their needs.
- Responded promptly to any emergency situations that may arise within the residence.
- Ensured compliance with all safety regulations set forth by local authorities.
- Supervised medication administration according to physician instructions.
- Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
- Provided transportation for clients as needed to appointments or other activities outside the residence.
- Implemented behavioral interventions designed to modify or reduce problematic behaviors.
- Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Performed regular room checks for cleanliness standards as well as security purposes.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
- Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
- Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
- Assisted with crisis intervention services when needed.
- Provided guidance and support to clients in need of assistance with daily living skills.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Communicated with other staff to resolve problems with individual residents.
- Supervised self-administration of medications for residents.
- Provided information on resident progress and development of case plans.
- Mediated interpersonal problems between residents.
- Provided appropriate feedback and information to help residents succeed in program.
- Assisted clients with laundry and household chores.
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Conferred with medical personnel to better understand backgrounds and needs of individual residents.
- Answered telephones and routed calls or delivered messages.
Receptionist
VA Hospital
Long Beach, CA
08.2018 - 03.2020
- Greeted visitors and provided them with assistance.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Verified visitors' identification cards before allowing access to the building.
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
- Monitored office supplies inventory and placed orders when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Sorted incoming mail and directed to correct personnel each day.
Skills
- Client safety
- Experienced Kipu user
- Time management
- Teamwork and collaboration
- Emotional support
- Effective communication
- Lesson and activity planning
- Data entry
- Conflict resolution
- Safety measures and procedures
- Professional boundaries
- Housekeeping duties
Certification
- Behavioral Health Technician certification
- CPR and First Aid certified
LANGUAGES
English - Native/Bilingual
Tamil - Native/Bilingual
Timeline
Residential Aide
Villa Treatment Center
02.2026 - Current
Direct Support Professional
MDH Network
11.2025 - Current
Residential Counselor
Polaris Teen Center
08.2022 - 09.2025
Receptionist
VA Hospital
08.2018 - 03.2020