Raiah Tobias
Lansing,MI
Overview
5
5
years of professional experience
Work History
Receptionist
Lansing Institute of Urology
East Lansing, MI
02.2023 - Current
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Answered the phone promptly and directed incoming calls to the correct offices.
- Answered the central telephone system and directed calls accordingly.
Server
Charlie's Bar & Grill
Holt, MI
09.2022 - 06.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed the cash register accurately, ensuring proper handling of transactions and tips.
Fast food worker
Taco Bell
Holt, MI
04.2022 - 09.2022
- Maintained cleanliness of work areas, including counters, tables and floors.
- Provided excellent customer service by greeting customers, taking orders.
- Kept work area stocked with supplies and ingredients.
- Processed payments from customers using cash registers.
Host
Outback Steakhouse
Lansing, MI
07.2021 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Timeline
Receptionist
Lansing Institute of Urology
02.2023 - Current
Server
Charlie's Bar & Grill
09.2022 - 06.2023
Fast food worker
Taco Bell
04.2022 - 09.2022
Host
Outback Steakhouse
07.2021 - 11.2021