Raichel Fox
Mount Sinai
Summary
Dynamic and results-driven professional with extensive experience at LifeTime, excelling in staff management and customer service. Proven track record of enhancing team productivity and client satisfaction through strategic planning and effective training.
Overview
4
4
years of professional experience
Work History
Supervisor
LifeTime
Garden City, NY
09.2024 - Current
- Oversaw daily operations of the swim department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by looking over the lifeguards and making sure that they were doing their jobs, and keeping everybody in the pool area safe
Swim Instructor
LifeTime
Garden City, NY
09.2023 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, WSI and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Owner of Swim Business
Foxy's Fins
Mount Sinai
06.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and payroll
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Swim Instructor
School of Fish
Rocky Point, NY
08.2021 - 08.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Babysitter
McCarren Family
Port Jefferson Station, NY
06.2021 - 08.2023
- Took care of a six month old and a three year old
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
BBA - Finance
Hofstra University
Hempstead, NY05-2027
High School Diploma -
Mount Sinai High School
Mount Sinai, NY06-2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Strategic planning
- Analytical thinking
Timeline
Supervisor
LifeTime
09.2024 - Current
Swim Instructor
LifeTime
09.2023 - Current
Owner of Swim Business
Foxy's Fins
06.2023 - Current
Swim Instructor
School of Fish
08.2021 - 08.2023
Babysitter
McCarren Family
06.2021 - 08.2023
BBA - Finance
Hofstra University
High School Diploma -
Mount Sinai High School