Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
MC
Oak Creek, WI
12.2021 - Current
Maintained a high level of professionalism when dealing with difficult customers.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Provided exceptional customer service to ensure customer satisfaction.
Answered customer inquiries and provided accurate information regarding products and services.
Developed strong relationships with customers by providing personalized assistance and support.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Assistant Machine Operator
Trulite
New Berlin, WI
05.2019 - 06.2021
Prepared machine for production processes by equipping with required tools and parts.
Verified production orders prior to starting set-up.
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Set up and operated production machinery according to specific standards and protocols of company.
Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Calibrated machines to adhere to quality standards and maintain required productivity levels.
Quality Control Inspector
Trulite Glass
New Berlin, WI
2019 - 06.2021
Examined products and materials for defects or deviations to remove or discard non-conforming items.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Recommended improvement measures to production process to meet quality control standards.
Wrote detailed reports outlining performance, quality and defect rates.
Selected samples for use as test models.
Made adjustments to equipment or calibrated instruments to required tolerances.
Learned new testing methods through continued education and research.