Raihanul Islam
Germantown,MD
Summary
Dynamic administrative professional with a proven track record at NCC Corporation, excelling in office management and document organization. Adept at multi-task management and fostering strong relationships, I leverage software proficiency to enhance workflow efficiency and ensure timely project completion, consistently promoting high standards of service and attention to detail.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
NCC Corporation
Germantown, MD
2024.02 - 2026.01
- Managed daily office operations and ensured efficient workflow.
- Assisted in maintaining electronic filing systems for documentation.
- Prepared reports and presentations using company software tools.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Customer Service Representative
Target
Germantown, MD
2022.11 - 2023.01
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Northwest Highschool
13501 Richter Farm Rd, Germantown, MD 2087405.2017
Skills
- Team collaboration
- Multi-task management
- Microsoft
- File organization
- Attention to detail
- Relationship building
- Time management
- Software proficiency
- Document organization
- Data entry
- Office management
- Confidential document control
References
References available upon request.
Timeline
Administrative Assistant
NCC Corporation
2024.02 - 2026.01
Customer Service Representative
Target
2022.11 - 2023.01
High School Diploma -
Northwest Highschool