As a dedicated and knowledgeable professional with over 15 years of experience in the social service field, I seek to bring my talent and abilities to add value to your company.
Overview
19
19
years of professional experience
Work History
Options Counselor
North West Indiana Community Action
Crown Point, IN
01.2017 - Current
Provide face to face program assessments via in-person, home visit, telephone for the Aged and Disabled, including high risk clients seeking Medicaid Waiver services.
Managed community and care facility based caseloads of up to 70 or more clientele.
Develop, review and monitored individualized care plans, coordinating services and connecting older adults with community resources to meet their needs and goals.
Provide direct support to older adults, family members, caregivers, hospitals, nursing facilities and community settings who are planning for long-term and short-term services and support and generate referrals to the program.
Coordinate services, problem-solving and collaborate with supervisors, team members and interdisciplinary teams to ensure delivery of care to those with chronic illnesses and disabilities.
Respond to incoming calls and provided answers to questions and concerns, referred clients to appropriate services.
Assist older adults with applying for Medicaid and other services. Enter data into the State database.
Prepared, analyze, and review monthly reports to track work progress on caseloads and to guarantee goals are met. I completed monthly audit checks at a high rate above 90%, by analyzing consumer reports from the CAMSS systems, to ensure correct information for any potential changes.
Case Manager
Family Focus
Valparaiso, IN
01.2016 - 01.2017
Maintained a caseload of court ordered families needing services ranging from parenting curriculum, education, employment training, interpersonal skills, financial management, crisis intervention, mental health and substance abuse issues.
Conducted home visits with assigned families and addressed family needs. Provided transportation to families for visits.
Provided case management services to promote and restore positive functioning within the home, setting attainable goals.
Completed monthly reports, reviewed family assessments and set goals and provided coaching to parents to reach those goals.
Attended staffing and coordinate care with Dept. of Children Services and others involved in the well- being of the client, such as physicians, therapists and family members etc.
Correctional Officer
Westville Correctional Facility
Westville, IN
01.2013 - 01.2015
Monitored the conduct of inmates, received and processed inmates into custody of the facility. Searched inmates for contraband and advised them on institutional rules and regulations.
Conducted criminal history and warrant checks on offenders during booking using the NCIC database.
Completed alcohol breathalyzer tests, photographs and fingerprinting on offenders upon entering the facility.
Record visits, answer questions regarding visitation and mail inquiries, inspect items brought into the facility.
Operate main control room, control inmate movement, maintain movement logs and respond to intercom calls.
Conduct searches of inmate cells for weapons, valuables, drugs and other contraband.
Case Manager
Regional Mental Health
East Chicago, IN
01.2007 - 01.2012
Provided case management services to individuals needing care and treatment for mental health issues.
Conducted intake assessments, service planning, coordination of care, linkage and monitoring functions for clients in need of case management services.
Assist client with skill building tasks such as money management, medication compliance, housing etc.
Attended staffing and coordinate care with others involved in the well being of the client, such as physicians, therapists and family members etc.
Assessed clients' needs, developed treatment plans and monitored progress towards goals.
Provided crisis intervention support for clients in emergency situations.
Conducted home visits to assess the safety of living environments for clients.
Substance Abuse Counselor
Discovery House
Gary, IN
01.2005 - 01.2007
Provided comprehensive services to individual affected by drug and alcohol abuse
Prepared treatment plans and identify problems to be addressed on plan for patients admitted into the program.
Participated in multidisciplinary team meetings to discuss best practices for treating addiction disorders.
Educated clients about available community resources for continued recovery support.
Conducted assessment updates and addressed aftercare plans and reviews with clients.
Maintained patient records on clinical and medical chart audits.
Provided individual, family, and group counseling sessions to address addiction issues. one hour per month.
Education
Bachelor of Science - Criminal Justice
Jackson State University
Jackson, MS
05-1995
Skills
Patient support
Clinical Documentation
Care Coordination
Medication Management
HIPAA Compliance
Home Visits and Inspections
Patient Assessment
Problem-Solving
Annual Case Reviews
Decision-Making
Interdisciplinary Collaboration
Case Needs Assessment
Community Outreach
Discharge Planning
Case Management
Referral Coordination
Client Advocacy
Community Resources
Documentation And Reporting
Case Documentation
Internship
Jackson Municipal Court, Jackson, MS, Court Clerk, 1994-01-01, 1994-12-31, Performed various data entry tasks such as inputting new criminal data into larger database., Prepared affidavits, updated jail lawbooks, and assigned case numbers., Assisted judges and deputy court clerks during the initial stage of the criminal justice system.
Timeline
Options Counselor
North West Indiana Community Action
01.2017 - Current
Case Manager
Family Focus
01.2016 - 01.2017
Correctional Officer
Westville Correctional Facility
01.2013 - 01.2015
Case Manager
Regional Mental Health
01.2007 - 01.2012
Substance Abuse Counselor
Discovery House
01.2005 - 01.2007
Bachelor of Science - Criminal Justice
Jackson State University
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