Railee Proctor
Elm City,NC
Summary
Motivated Veterinary Technician student with hands-on experience in animal handling, patient care, and basic clinical procedures. Eager to apply classroom knowledge during my externship while continuing to develop technical skills and provide compassionate care to patients.
Overview
3
3
years of professional experience
Work History
Cashier/ pharmacy technician
Walgreens
11.2022 - 08.2025
- Efficiently processed customer transactions and consistently provided exceptional service.
- Improved and maintained photo department organization standards over several years.
- Successfully promoted from cashier to cashier/licensed pharmacy technician, demonstrating commitment and growth.
- Trained and mentored numerous new hires, fostering a positive team environment.
- Efficiently stocked shelves, ensuring timely product availability and appealing presentation.
- Maintained efficient photo department operations, even during peak holiday seasons.
- Skillfully de-escalated conflicts, providing support to colleagues and ensuring customer satisfaction.
- Maintained a clean and organized register, accurately completing nightly closing duties.
- Maintained a clean, clutter-free store environment, enhancing the overall customer experience.
- Accurately and efficiently processed prescriptions, verifying information, measuring medications, and preparing labels according to established procedures and legal requirements.
- Provide exceptional customer service, answering inquiries, resolving issues, and offering clear and concise information about medications, dosages, and potential side effects.
- Accurately entered patient information, prescription details, and insurance data into pharmacy systems, maintaining meticulous records and ensuring compliance with HIPAA regulations.
- Process insurance claims, resolve billing issues, and obtain prior authorizations, working closely with insurance companies and healthcare providers to ensure timely reimbursement.
- Maintain a thorough understanding of pharmacy law, regulations, and ethical guidelines, ensuring compliance with all applicable federal and state requirements.
- Collaborate effectively with pharmacists, physicians, and other healthcare professionals, contributing to a cohesive and supportive team environment focused on providing optimal patient care.
Cashier
Piggly wiggly
06.2022 - 11.2022
- Operating cash registers and scanners accurately
- Handling cash, credit, debit, and EBT transactions efficiently
- Providing exceptional customer service with a friendly attitude
- Bagging groceries carefully to prevent damage
- Resolving customer complaints and issues promptly
- Maintaining a clean and organized checkout area
- Following all store policies and procedures
- Assisting customers with finding products
- Managing returns and exchanges smoothly
- Promoting store loyalty programs and special offers
- Preventing theft and ensuring security
- Counting and reconciling cash drawers
- Communicating effectively with team members
- Handling price checks and overrides accurately
Education
Associates degree - veterinary medical technology program
Nash Community College
05-2026
Highschool diploma -
Ralph L. Fike Highschool
06-2023
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Staff mentoring
- Multitasking and organization
Other activities
- Enjoys attending church along with singing on the praise and worship team.
- Enjoys thrifting and going and getting coffee.
- Enjoys hanging out with my dog and my boyfriend.
Timeline
Cashier/ pharmacy technician
Walgreens
11.2022 - 08.2025
Cashier
Piggly wiggly
06.2022 - 11.2022
Associates degree - veterinary medical technology program
Nash Community College
Highschool diploma -
Ralph L. Fike Highschool