Compassionate and experienced mental health professional known for excellent communication and motivational interviewing skills. Track record of improving client outcomes through tailored interventions and effective collaboration with healthcare teams.
Experienced with client assessment, care planning, and intervention strategies critical for mental health case management. Utilizes therapeutic communication techniques and coordinated service plans to meet client needs. Knowledge of community resources and effective advocacy ensures comprehensive and compassionate care.
Mental health professional skilled in client assessment and developing comprehensive care plans to address individual needs. Known for collaborative approach to team-based care and delivering consistent results. Reliable in adapting to changing situations and skilled in crisis intervention and resource coordination, ensuring high standards of support and care.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Arc Of The Ozarks
Lee's Summit, MO
07.2020 - 04.2024
Assisted individuals with daily living activities to promote independence and personal growth.
Implemented personalized care plans based on individual needs and preferences.
Facilitated communication between clients, families, and support teams to enhance service delivery.
Monitored client progress and documented behavioral changes for continuous care improvement.
Trained new staff on best practices in direct support services and client engagement techniques.
Developed recreational programs to encourage social interaction and skill development among clients.
Collaborated with interdisciplinary teams to ensure comprehensive care coordination for clients.
Advocated for client rights and well-being within community resources and support systems.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Mental Health Technician
Signature Psychiatric Hospital
North Kansas City, MO
05.2022 - 06.2023
Monitored patient behavior and provided immediate support during crisis situations.
Assisted in implementing individualized treatment plans to promote recovery and well-being.
Documented patient progress and interventions accurately in electronic health records.
Collaborated with multidisciplinary teams to ensure comprehensive care for patients.
Educated patients on coping strategies and self-care techniques to enhance mental health management.
Led group therapy sessions, fostering a supportive environment for open communication and sharing experiences.
Trained new staff on safety protocols and effective patient interaction techniques.
Developed and refined procedures to improve workflow efficiency within the unit.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
Improved patient engagement with therapeutic activities, tailoring approaches to individual interests.
Facilitated communication between patients and healthcare professionals to improve care coordination.
Paraprofessional Substitute/Crisis Counselor
Behavioral Health Allies
Kansas City, MO
07.2024 - 07.2025
Supported classroom management by implementing individualized behavior plans for students in need of assistance.
Collaborated with teachers to develop tailored instructional materials enhancing student engagement.
Monitored student progress and documented behavioral incidents to inform staff and family communication.
Facilitated small group activities promoting social skills and emotional regulation among students.
Assisted in crisis intervention, employing de-escalation techniques to ensure a safe learning environment.
Trained new paraprofessionals on classroom procedures, fostering a cohesive support team approach.
Contributed to multidisciplinary team meetings, sharing insights on student performance and behavioral strategies.
Developed positive relationships with students, encouraging trust and open communication for improved outcomes.
Improved classroom management by consistently enforcing rules and maintaining a structured environment.
Assisted lead teachers in preparing materials for instructional use, streamlining daily tasks while promoting efficiency.
Contributed to a safe learning environment, monitoring students during non-instructional times and addressing any concerns or issues promptly.
Assisted in the implementation of behavior management strategies, reducing disruptions and fostering a positive learning atmosphere.
Participated in team meetings to discuss student progress, identify areas for growth, and develop strategies to support continued academic success.
Facilitated small group instruction, allowing for targeted support and personalized attention to address specific academic needs.
Maintained accurate records of student progress, attendance, and behavioral incidents as needed for reporting purposes.
Provided one-on-one tutoring, enabling struggling students to improve their understanding of course content.
Communicated effectively with parents regarding student progress and achievements, fostering strong home-school connections.
Served as a liaison between general education teachers and special education staff, ensuring clear communication and collaboration.
Promoted inclusivity by adapting materials for students with diverse learning styles and abilities.
Collaborated with multidisciplinary teams to create individualized education plans for students with special needs.
Aided in the integration of technology tools into lessons, promoting digital literacy among students.
Reported on student progress, behavior, and social skills to parents.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Followed lesson plans designed by absent teachers.
Registered Behavior Technician/Direct Support Professional
Easterseals
Kansas City, MO
08.2024 - 02.2025
Implemented individualized treatment plans to enhance client development and learning outcomes.
Collaborated with interdisciplinary teams to ensure consistent application of behavioral interventions.
Trained new staff on therapeutic techniques and data collection methods for effective client management.
Conducted regular assessments to monitor client progress and adjust strategies accordingly.
Analyzed behavioral data to identify trends, informing adjustments in treatment approaches for optimal results.
Developed and maintained positive relationships with clients and families to foster trust and engagement.
Led workshops on behavior management techniques, promoting skills among team members for improved service delivery.
Streamlined documentation processes, enhancing operational efficiency while ensuring compliance with organizational standards.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
Supported client using principles of applied behavior analysis.
Learned specialized behavior approaches to implement behavioral strategies.
Worked as part of collaborative team to address changing needs of children and families.
Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
Mental Health Case Manager
University Health
Lee's Summit, MO
01.2026 - Current
Coordinated care plans with multidisciplinary teams to enhance patient outcomes.
Assessed client needs through comprehensive evaluations and developed tailored interventions.
Monitored progress of clients and adjusted treatment strategies based on feedback and observations.
Facilitated regular support groups to foster community and promote mental wellness among participants.
Educated clients about available resources and services to improve access to care.
Provided crisis intervention strategies, ensuring immediate support for high-risk individuals.
Trained new staff on case management protocols, enhancing team effectiveness and service delivery.
Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
Implemented quality improvement initiatives that streamlined processes and improved service efficiency.
Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
Maintained open lines of communication with other healthcare professionals involved in a client''s care plan, ensuring a comprehensive and holistic approach to treatment.
Educated families about mental health conditions, helping them understand their loved one''s needs and supporting them throughout the treatment process.
Facilitated group therapy sessions, fostering a supportive environment for clients to share experiences and coping strategies.
Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
Contributed to staff development by sharing best practices and staying updated on the latest research in mental health case management.
Developed strong rapport with clients, building trust and enabling more effective case management interventions.
Improved client outcomes by conducting comprehensive assessments and developing tailored treatment plans.
Promoted a culture of self-care among colleagues, emphasizing the importance of maintaining personal wellbeing to provide optimal support for clients.
Managed caseloads effectively, prioritizing urgent cases and ensuring timely followups.
Collaborated with community organizations to enhance available mental health resources for clients in need.
Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
Conducted home visits when necessary, assessing living environments for safety concerns or potential triggers that could impact a client''s mental wellbeing negatively.
Coordinated care transitions between different levels of care, ensuring seamless continuity of services for clients during critical periods in their recovery journey.
Addressed clients'' psychosocial needs by referring them to appropriate resources and services.
Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
Organized client-centered events such as workshops and support groups aimed at promoting self-care techniques or enhancing social skills.
Implemented evidence-based practices to improve overall effectiveness of mental health services provided to clients.
Education
High School Diploma -
William Chrisman High School
Independence
04-2020
Skills
Medication monitoring
Suicide risk assessment
Client advocacy
Boundaries establishment
Motivational interviewing
Self-care promotion
Relapse prevention planning
Empathy development
Behavioral assessment
Psychoeducation delivery
Individualized care planning
Substance abuse
Multidisciplinary collaboration
Family support coordination
Stress reduction strategies
Trauma-informed care
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Interests
Cooking
Gardening
Community Cleanup
I enjoy helping others and giving back to the community
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Youth mentor, providing guidance and support to empower the next generation of leaders
Volunteering
Youth Development Programs
Timeline
Mental Health Case Manager
University Health
01.2026 - Current
Registered Behavior Technician/Direct Support Professional