Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Rain Fortner

Vice Restaurant
Buffalo,USA
1
Certification
5
Years of experience

Hospitality professional with a strong background in guest services and event coordination. Experience with children transfers effectively to illustrate patience and multitasking. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.

Work History

Hostess/Server

10 Months
Vice Restaurant | 10.2025 - Current
  • Coordinated with kitchen and waitstaff to ensure timely service during peak hours.
  • Monitored dining area to maintain cleanliness and ambiance, ensuring compliance with health standards.
  • Managed up to 200 guest reservations a night, optimizing seating arrangements for efficiency and customer satisfaction.
  • Developed rapport with regular patrons, fostering loyalty through personalized service experiences.
  • Answered customer questions about hours, seating, and menu information.
  • Advised customers about special offerings and menu items to help drive sales.

Barista/Line Cook

2 Years 7 Months
Dash's Market | 03.2023 - 10.2025
  • Prepared and served a menu of around 20 different coffee beverages, ensuring quality and consistency.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Crafted high-quality bread and pastries using traditional baking techniques.
  • Prepared high-quality dishes according to menu specifications and standard recipes.

Crew Member

5 Months
Jim's Steakout | 04.2025 - 09.2025
  • Operated cash register, accurately handling transactions and ensuring correct change for customers
  • Ensured cleanliness of dining area by promptly clearing and sanitizing tables for next customers
  • Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
  • Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers

Swim Coach

8 Months
String Rays Swimming | 10.2021 - 06.2022
  • Instructed participants in proper stroke techniques to encourage self-reliant swimming.
  • Developed strong relationships with clients to foster trust and collaboration. with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
  • Encouraged students to build confidence in and out of the water by making swimming fun.
  • Coached youth aged 4 years old to 8 years for competitive swim team and oversaw participation in 10 events annually.

Education

Associate of Science - Liberal Arts And Sciences

Erie Community College | Buffalo, NY | 08-2028

GED

Buffalo Public Schools Adult Education Division | Buffalo | 11-2023

High School Equivalency

Skills

Cleanliness maintenance
Guest complaint resolution
Safe food handling
Childcare
Patience and empathy
Restroom servicing
Kitchen staff coordination

Certification

  • First Aid Certification
  • CPR Certification

Timeline

Hostess/Server

Vice Restaurant
10.2025 - CurrentRead More

Crew Member

Jim's Steakout
04.2025 - 09.2025Read More

Barista/Line Cook

Dash's Market
03.2023 - 10.2025Read More

Swim Coach

String Rays Swimming
10.2021 - 06.2022Read More

Erie Community College

Associate of Science from Liberal Arts And Sciences
Read More

Buffalo Public Schools Adult Education Division

GED
Read More
Rain Fortner