Detail-oriented team player with strong organizational skills. Proven ability to effectively manage multiple projects simultaneously while maintaining a high degree of accuracy. Adept at prioritizing tasks and meeting deadlines in fast-paced environments. Committed to delivering exceptional results and contributing to team success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Licensed Agent
Allstate Insurance Company
05.2022 - Current
Sales, Retention, Customer Service
Delivered informative presentations at community events, promoting awareness of available insurance products and services.
Worked closely with carriers to resolve any discrepancies or issues that arose during the policy issuance process.
Developed strong relationships with clients, resulting in a high rate of referrals and repeat business.
Analyzed customer requirements to determine which products or services would provide best fit.
Implemented effective time management strategies, prioritizing tasks to ensure prompt completion of all responsibilities without compromising quality or accuracy.
Established strong rapport with both new and existing clients, fostering long-term relationships built on trust and reliable service.
Ensured compliance with all state regulations and licensing requirements, maintaining a clean record throughout tenure as a Licensed Agent.
Informed clients of policies and procedures.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Cashier Level 3
The Habit
07.2020 - 05.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Hair Salon Assistant
Shear Joy Salon
05.2019 - 03.2020
Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
Answered telephone calls to provide information and schedule new appointments.
Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.