Raina Allen
Kutztown,PA
Summary
Professional pest management specialist equipped to deliver effective solutions. Strong expertise in identifying, treating, and preventing pest infestations. Known for reliable teamwork, adaptability, and achieving targeted results. Skilled in safe chemical application, problem-solving, and customer service.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Pest Control Technician
Green Pest Solutions
07.2024 - Current
- Conducted thorough inspections to identify pest infestations and assess treatment needs.
- Developed and implemented customized pest management plans for residential and commercial properties.
- Trained junior technicians on safety protocols, equipment usage, and effective pest control techniques.
- Utilized integrated pest management strategies to minimize environmental impact while ensuring client satisfaction.
- Maintained accurate records of treatments and service visits in compliance with regulatory standards.
Deli Manager
Redner's Markets
Hamburg, PA
01.2023 - 07.2024
- Inventoried food products and associated materials on monthly basis.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Prepared Foods Asst Mgr
Redner's Markets
Hamburg, PA
08.2018 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Pennsylvania Leadership Charter School
06-2018
Skills
- Safe Work Practices
- Inventory Management
- Profit and Loss
- Work Schedule Creation
- Customer education
- Problem-solving abilities
- Employee Supervision
- Team mentoring
- Integrated pest management
- Vehicle maintenance
- Reports and documentation
- Data entry
Accomplishments
- Received Green Pest Solutions Superior Service Award for 2025 due to exceptional customer and company satisfaction.
- Achieved perfect 100% score for all Quality Assurance audits in 2025 and 2026.
- Promoted within the company based on dedication and results.
- Published poet with impressive writing skills.
Certification
- Standard - CPR / AED Certified
- OSHA 10-hour General Industry Safety and Health License
- Certified Commercial Pesticide Applicator
Timeline
Pest Control Technician
Green Pest Solutions
07.2024 - Current
Deli Manager
Redner's Markets
01.2023 - 07.2024
Prepared Foods Asst Mgr
Redner's Markets
08.2018 - 01.2023
High School Diploma -
Pennsylvania Leadership Charter School