RAINA SANTIAGO
JACKSONVILLE,UNITED STATES
Summary
Highly experienced phlebotomist dedicated to ensuring the safety and comfort of donors while excelling in venipuncture and conflict resolution. Possesses advanced skills in data analysis, infectious disease control, and patient identification, consistently optimizing blood collection processes. Committed to continuous improvement and fostering a supportive, high-quality healthcare environment.
Overview
6
6
years of professional experience
Work History
PHLEBOTOMIST
Life South community blood center
Jacksonville, United States
05.2024 - Current
- Collect blood samples ensuring donor safety and comfort, achieving high donor satisfaction
- Skilled in venipuncture, resolving donor concerns efficiently, enhancing community health
- Spearheaded cross-functional projects, driving creative solutions and fostering a culture of continuous improvement within the team
- Optimized blood collection processes, enhancing donor comfort and safety while maintaining high-quality standards and increasing overall satisfaction rates
- Exceeded blood collection goals through effective time management and donor relationship building, contributing to life-saving medical treatments
RECORDING SECRETARY
African Methodist Episcopal Church
Jacksonville, FL, United States
07.2018 - Current
- Manage and maintain accurate records of church proceedings, ensuring compliance with organizational policies and legal requirements
- Coordinate with church leaders to document key decisions, fostering transparent communication and informed decision-making processes
- Meticulously capture and organize meeting minutes, creating a comprehensive historical record of church activities and resolutions
- Implement digital record-keeping systems, streamlining information retrieval and enhancing accessibility for church administrators
- Streamlined digital record-keeping, enhancing information accessibility and retrieval efficiency for church administrators and leaders
LIFEGUARD
City Of Jacksonville
Jacksonville, United States
05.2019 - 08.2024
- Ensure swimmer safety, enforce rules, and provide emergency care, achieving zero major incidents
- Conduct regular pool maintenance and water quality checks, maintaining high hygiene standards
- Train and mentor junior lifeguards, enhancing team readiness and response efficiency
- Organize and oversee swimming lessons, improving community engagement and swimming skills
Education
BACHELOR OF SCIENCE - NURSING
University of North Florida
Jacksonville11.2026
PHLEBOTOMY CERTIFICATION -
Acumen
Jacksonville06.2024
Skills
First Aid Certification
Conflict Resolution
Customer Service
Data Analysis
Detail Oriented
Infectious Disease Control
Patient identification
Venipuncture site selection
Wound care
MS Office (Word/Excel)
Sample and specimen collection
Specimen handling
Patient Care
Order of draw
Medical Records Maintenance
Certified in CPR/AED
Timeline
PHLEBOTOMIST
Life South community blood center
05.2024 - Current
LIFEGUARD
City Of Jacksonville
05.2019 - 08.2024
RECORDING SECRETARY
African Methodist Episcopal Church
07.2018 - Current
BACHELOR OF SCIENCE - NURSING
University of North Florida
PHLEBOTOMY CERTIFICATION -
Acumen