Summary
Overview
Work History
Education
Skills
Timeline
background-images

Rainn Opalewski

Harlem,GA

Summary

Driven management and customer service professional with extensive experience in branch operations, team leadership, cabinet design, and builder/homeowner support. Proven ability to lead staff, streamline workflow, coordinate multi-step projects, and deliver excellent customer experiences. Currently relocating to San Antonio to be closer to family and seeking a Manager or Supervisor role where strong leadership, communication, and problem-solving skills can contribute to operational success.

Overview

7
7
years of professional experience

Work History

Branch Manager

Peachtree Cabinet Distributors
01.2024 - Current
  • Lead daily branch operations, ensuring efficient workflow, accurate order processing, and high-quality service.
  • Supervise, coach, and develop team members while maintaining a positive and productive work environment.
  • Coordinate with builders, homeowners, installers, and vendors to keep projects on schedule from order to completion.
  • Oversee inventory levels, place supply orders, and manage vendor relationships to support branch needs.
  • Implement and uphold company standards, safety procedures, and operational best practices.
  • Resolve escalated issues and provide proactive solutions to maintain strong client relationships and customer satisfaction.

Customer Service Representative Team Lead

Peachtree Cabinet Distributors
08.2022 - Current
  • Served as a primary point of contact for builders and homeowners, ensuring clear communication and timely updates throughout the project lifecycle.
  • Assisted with order tracking, installation scheduling, and service requests to ensure smooth project flow.
  • Collaborated with sales, production, and installation teams to ensure accurate information and efficient project coordination.
  • Delivered professional and effective solutions to customer inquiries, concerns, and post-installation needs.

Kitchen and Bath Designer

Cornerstone Granite and Cabinets
01.2020 - 07.2022
  • Designed customized kitchen and bath layouts for homeowners and builders based on project requirements and design preferences.
  • Created detailed plans, product selections, and cabinet layouts to ensure accuracy and design quality.
  • Managed the full order process, including product ordering, tracking, and coordination with vendors.
  • Scheduled installations and coordinated with installers and contractors to meet project deadlines.
  • Provided service support, including assessing issues, arranging repairs, and ensuring customer satisfaction.
  • Guided customers through design options and helped turn ideas into functional, attractive final plans.

EMT-Basic

American Medical Response, AMR
06.2018 - 12.2020
  • Responded to emergency calls, providing immediate medical care and support to patients in various environments.
  • Assessed patient conditions, determining necessary interventions and prioritizing care based on urgency.
  • Collaborated with healthcare teams to ensure efficient patient transport and continuity of care during transitions.
  • Maintained accurate documentation of patient information and treatment provided during emergency responses.

Education

Associate of Applied Science - Emergency Medicine

San Antonio College
San Antonio, TX
05-2018

Skills

  • Leadership & Team Supervision
  • Customer Service Excellence
  • Kitchen & Bath Design
  • Builder & Homeowner Coordination
  • Project & Workflow Management
  • Inventory & Supply Control
  • Problem Solving & Conflict Resolution
  • Strong Communication Skills
  • Quality Assurance
  • Microsoft Office & General Computer skills

Timeline

Branch Manager

Peachtree Cabinet Distributors
01.2024 - Current

Customer Service Representative Team Lead

Peachtree Cabinet Distributors
08.2022 - Current

Kitchen and Bath Designer

Cornerstone Granite and Cabinets
01.2020 - 07.2022

EMT-Basic

American Medical Response, AMR
06.2018 - 12.2020

Associate of Applied Science - Emergency Medicine

San Antonio College
Rainn Opalewski