Raisa Hoque
Tualatin,OR
Summary
Results-driven financial professional with 8 years of experience in auditing, accounts payable and receivable, and administrative support. Expertise in client relationship management and data analysis enhances operational efficiency and drives membership growth. Focused on implementing strategies that support organizational objectives and promote long-term client retention.
Overview
9
9
years of professional experience
Work History
Accounting and Customer Service (Inside Sales)
Arnett Industries
Tualatin, Oregon
07.2025 - Current
- Processed high volume of vendor invoices and payments, ensuring timely and accurate transactions.
- Reviewed invoices for accuracy to payment processing according to GAAP.
- Researched, resolved and responded to inquiries from vendors regarding payments.
- Maintained accurate records of all transactions including purchase orders and invoices.
- Assisted with billing processes, including invoice preparation and distribution.
- Ensured invoices include all required documentation such as test reports and repair details.
- Collaborated with other departments such as Purchasing and Receiving in resolving invoice discrepancies.
- Process new item
orders, including
PGE standard pricing orders for battery
tools and related equipment. - Ensure pricing accuracy
and proper documentation of standard order types. - Process new itemorders, includingPGE standard pricing orders for batterytools and related equipment.
- Ensure pricing accuracyand proper documentation of standard order types.
- Coordinated with leadership on billing items and ensure timely processing.
- Proposed and implemented innovative ideas to improve team processes and outcomes.
Kickboxing Instructor and Social Media Manager
iLoveKickBoxing
Beaverton, Oregon
07.2023 - 05.2025
- Lead kickboxing classes, enhancing member engagement and retention.
- Streamlined membership management via MindBody platform, significantly increasing client retention.
- Manage memberships via MindBody, ensuring high client retention.
- Analyze member data to personalize fitness programs for optimal results.
- Collaborate with the team to innovate fitness routines, improving member experience.
- Enhanced social media presence with engaging content, resulting in increased membership inquiries.
- Managed vendor inventory and ensured timely payments for studio subscriptions, supporting operational continuity.
Associate Audit Support Specialist
AFS Logistics DBA Software Solutions Inc
Tigard, Oregon
03.2022 - 04.2024
- Conduct meticulous audits of client bills, ensuring accuracy in pricing, services, and classification while resolving carrier balance dues promptly.
- Audited client bills for pricing accuracy, ensuring correct classification and services provided.
- Resolved carrier balance dues to support smooth financial operations.
- Reviewed and processed EDI and paper invoices for accuracy in documentation and timely approval.
- Reconciled freight rates against tariffs, ensuring compliance and accuracy.
- Reconcile freight rates against applicable tariffs, leveraging proprietary task-tracking tools to enhance efficiency and productivity.
- Utilized proprietary task-tracking tools to streamline team processes.
- Implement creative solutions to streamline audit processes, contributing to improved accuracy and reduced processing time for client invoices.
Office Administrator
Caliber Collision
Tualatin, Oregon
12.2021 - 03.2022
- Streamlined appointment scheduling and paperwork processes, enhancing operational efficiency and customer satisfaction in vehicle repair services.
- Managed accounts receivable/payable, processed insurance checks, and maintained accurate records.
- Scheduled customer appointments and prepared necessary paperwork, ensuring smooth workflow.
- Checked in and out customers at reception, scanned final paperwork, and maintained office supply inventory to support efficient service flow.
- Maintained employee time clocks for payroll to ensure accuracy and timeliness of payments.
- Contacted insurance adjusters for repair assignments to initiate projects on schedule.
Customer Relations Representative
Hartmann & Forbes
Tualatin, Oregon
09.2021 - 12.2021
- Primary contact for clients, assisting with design navigation and order processing.
- Entered and tracked new orders, providing clients with timely updates on order status.
- Coordinated with 30 showrooms and 100+ designers to ensure order accuracy and timely payments.
- Procured product samples from vendors to evaluate quality and suitability for client projects. and sent hand-written thank you notes, enhancing client relationships.
- Monitored production processes and documented data for internal reporting.
Cash Officer
The TJX Companies, Inc.
Euless, Texas
09.2018 - 02.2020
- Collaborated with banks and armored car services for secure financial transfers, strengthening security protocols.
- Processed various financial transactions, ensuring smooth and efficient retail operations.
- Generated detailed sales and documentation reports for Loss Prevention team, ensuring accurate data for decision-making.
- Designed and managed store layout projects to align with seasonal and consumer trends, enhancing customer experience.
Intern
NAMI (National Alliance of Mental Illnesses)
Chantilly, Virginia
06.2017 - 07.2017
- Coordinated local events to enhance mental health awareness, strengthening community engagement and advancing NAMI's mission.
- Implemented targeted distribution of mental health resources, improving access for at-risk communities and broadening NAMI's outreach efforts.
- Distributed mental health resource guides to at-risk communities, improving access to support.
- Organized local events to raise mental health awareness, engaging hundreds of community members.
Education
Associates Degree -
Tarrant County College District
Dallas07-2020
Advanced Diploma -
Westfield High School
Virginia06-2017
Skills
- Accounts Payable
- Accounts Receivable
- Invoice processing
- Vendor management
- Financial Auditing
- Audit procedures
- Month-end closing
- Data Analysis
- Microsoft Dynamics Great Plains
- Microsoft Office
- Recordkeeping
- Administrative Support
- Process Improvement
- Customer Service
- Client Relationship Management
- Team Collaboration
- Data Entry
- Problem-Solving
- Membership Management
Languages
- English
- Bengali
- French
- Hindi
Timeline
Accounting and Customer Service (Inside Sales)
Arnett Industries
07.2025 - Current
Kickboxing Instructor and Social Media Manager
iLoveKickBoxing
07.2023 - 05.2025
Associate Audit Support Specialist
AFS Logistics DBA Software Solutions Inc
03.2022 - 04.2024
Office Administrator
Caliber Collision
12.2021 - 03.2022
Customer Relations Representative
Hartmann & Forbes
09.2021 - 12.2021
Cash Officer
The TJX Companies, Inc.
09.2018 - 02.2020
Intern
NAMI (National Alliance of Mental Illnesses)
06.2017 - 07.2017
Associates Degree -
Tarrant County College District
Advanced Diploma -
Westfield High School