Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RAISA LERIN

Happy Valley,OR

Summary

Extensive background in Costumer Service that allowed me to improve my skills in communicating with guests and staff, as well as problem solving abilities.

I learned to prioritize teamwork and to handle stressful situations in a professional and courteous manner.

Overview

7
7
years of professional experience

Work History

Tour guide

Museu Nacional d'Art de Catalunya
09.2012 - 09.2013

Guest Service Agent

Barcelona Princess
06.2012 - 09.2012

Reservation/Travel Service Agent

Viajes El Corte Inglés
12.2012 - 05.2013

Entertaiment And Tour Guide

Museu de Cera
01.2012 - 06.2012

Front Desk Agent

Sage Hospitality
01.2018 - 11.2018

Welcome guests, manage reservations, cancellations, check in/out, handle guest requests, process payments,…

Education

Tourism and Hospitality

Escola Universitaria Formatic Barcelona
Spain
06.2012

Skills

  • Exceptional communicator
  • Travel agency experience
  • Reliable
  • Organized and detail oriented
  • Able to multitask

Languages

Spanish
Native or Bilingual
Italian
Professional Working
Catalan
Native or Bilingual
English
Full Professional

Timeline

Front Desk Agent

Sage Hospitality
01.2018 - 11.2018

Reservation/Travel Service Agent

Viajes El Corte Inglés
12.2012 - 05.2013

Tour guide

Museu Nacional d'Art de Catalunya
09.2012 - 09.2013

Guest Service Agent

Barcelona Princess
06.2012 - 09.2012

Entertaiment And Tour Guide

Museu de Cera
01.2012 - 06.2012

Tourism and Hospitality

Escola Universitaria Formatic Barcelona

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RAISA LERIN